Consumer Engagement Associate

4 weeks ago

Malaysia TDCX Full time

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards
What is your mission?

Perform outbound calls to follow up on consumers enquiries and to provide resolutions or update.

Follow up on consumer’s queries in a timely manner.

Attend and meet all the key responsibilities within the required turnaround time set forth by the Company.

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?

Preferably with 2 years of working experience in relevant field is ideal for this position. However, fresh graduates are welcome to apply.

Possesses a strong attention to detail.

Ability to work with a flexible schedule, including shifts when and as required.

Experience in customer service or contact centre is considered an added advantage

Possesses excellent telephone etiquette and the ability to provide excellent service to customers.

Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?

**TDCX (NYSE**: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

  • Consumer Sales Associate

    1 week ago

    Malaysia TDCX Full time

    **#BeMore** Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** -...

  • Assistant Consumer Sales Associate

    4 weeks ago

    Malaysia TDCX Full time

    **#BeMore** Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** -...

  • Assistant Consumer Sales Associate

    4 weeks ago

    Malaysia TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

  • Assistant Consumer Sales Associate

    3 weeks ago

    Malaysia TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

  • Consumer Branch Manager

    2 months ago

    Malaysia OCBC Bank Full time

    **Consumer Branch Manager (Alor Setar)** **-** **(**2400006N**)** - To effectively and efficiently manage the consumer sales team resources, for both Branch Banking, and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management. - Build business partners and reciprocal business...

  • Consumer Branch Manager

    2 weeks ago

    Malaysia OCBC Bank Full time

    **Consumer Branch Manager (Teluk Intan)** **-** **(**2400007T**)** - To effectively and efficiently manage the consumer sales team resources, for both Branch Banking, and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management. - Build business partners and reciprocal business...

  • Consumer Branch Manager

    2 days ago

    Malaysia OCBC Bank Full time

    **Consumer Branch Manager (Alor Setar)** **-** **(**2400006N**)** - To effectively and efficiently manage the consumer sales team resources, for both Branch Banking, and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management. - Build business partners and reciprocal business...

  • Vice President, Cbpa

    2 weeks ago

    Malaysia CIMB Group Full time

    Drive, lead and manage data/information requirement needs and ensure compliance in reporting by Regulators/external parties for reporting within Consumer Business Planning and Analysis (CBPA) scope. - Content expert in regulatory reporting on cards business, merchant acquiring, statement intercompany account, e-PIF funds utilization and auto finance. -...

  • Manager, Cbpa

    2 months ago

    Malaysia CIMB Group Full time

    Support on data/information requirements needs focusing on related regulatory reporting to Group Finance regulatory reporting unit and external regulators. - Delivery of information based on SLA to related Business Units/Product Owners within Consumer Banking on information requirements needs to regulators. - Ensures process and procedures are achieve...

  • Associate Consultant

    2 months ago

    Malaysia IQVIA Argentina Full time

    IQVIA is currently recruiting for an Associate Consultant within the Primary Intelligence team. The successful candidate will have the opportunity to work with experienced healthcare consultants on integrated research solutioning to deliver comprehensive market insights to our clients in the healthcare industries. Job Responsibilities Manage both online...

  • Associate Consultant

    3 weeks ago

    Malaysia IQVIA Argentina Full time

    IQVIA is currently recruiting for an Associate Consultant within the Primary Intelligence team. The successful candidate will have the opportunity to work with experienced healthcare consultants on integrated research solutioning to deliver comprehensive market insights to our clients in the healthcare industries. Job Responsibilities Manage both online...

  • Assistant Manager, Cbpa

    1 month ago

    Malaysia CIMB Group Full time

    Business Performance and Management - To help building business and analytics reporting structure to facilitate business decision making - Work with CBPA business analysts on MIS extraction for new product, new campaign, new enhancements and new initiatives requested by SBU - To provide MIS and business analytics with a view to optimize profit - Develop...

  • Associate Consultant

    3 weeks ago

    Malaysia IQVIA Argentina Full time

    IQVIA is currently recruiting for an Associate Consultant within the Primary Intelligence team. The successful candidate will have the opportunity to work with experienced healthcare consultants on integrated research solutioning to deliver comprehensive market insights to our clients in the healthcare industries. Job Responsibilities Manage both...

  • Associate Consultant

    2 months ago

    Malaysia IQVIA Argentina Full time

    IQVIA is currently recruiting for an Associate Consultant within the Primary Intelligence team. The successful candidate will have the opportunity to work with experienced healthcare consultants on integrated research solutioning to deliver comprehensive market insights to our clients in the healthcare industries. Job Responsibilities Manage both...

  • Vaccine Implementation Associate

    3 weeks ago

    Malaysia Pfizer Full time

    Vaccine Implementation Associate (Central) page is loaded Vaccine Implementation Associate (Central) Bewerben locations Malaysia - Kuala Lumpur time type Vollzeit posted on Gestern ausgeschrieben job requisition id Role Summary The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to Vaccine...

  • Vaccine Implementation Associate

    1 month ago

    Malaysia Pfizer Full time

    Vaccine Implementation Associate (Central) page is loaded Vaccine Implementation Associate (Central) Bewerben locations Malaysia - Kuala Lumpur time type Vollzeit posted on Gestern ausgeschrieben job requisition id Role Summary The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to Vaccine...

  • Vaccine Implementation Associate

    1 month ago

    Malaysia Pfizer Full time

    Vaccine Implementation Associate (Central) page is loaded Vaccine Implementation Associate (Central) Bewerben locations Malaysia - Kuala Lumpur time type Vollzeit posted on Gestern ausgeschrieben job requisition id 4910915 Role Summary The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to...

  • Vaccine Implementation Associate

    3 weeks ago

    Malaysia Pfizer Full time

    Vaccine Implementation Associate (Central) page is loaded Vaccine Implementation Associate (Central) Bewerben locations Malaysia - Kuala Lumpur time type Vollzeit posted on Gestern ausgeschrieben job requisition id 4910915 Role Summary The Vaccine Implementation Associate will be the point of contact in connecting customers within their accounts to...

  • Associate Director/ Director, Sales

    2 months ago

    Malaysia NielsenIQ Full time

    Associate Director/ Director, Sales (Tech & Durables) Full-time The Sales Lead for APAC is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market.He/ she would also be effectively managing key client accounts to ensure overall client satisfaction...

  • Associate Director/ Director, Sales

    3 weeks ago

    Malaysia NielsenIQ Full time

    Associate Director/ Director, Sales (Tech & Durables) Full-time The Sales Lead for APAC is responsible for driving sales of GfK’s (by NIQ Company) retail audits and digital adhoc solutions with specific focus on point-of-sale within local domestic market.He/ she would also be effectively managing key client accounts to ensure overall client satisfaction...