Waiter / Waitress

5 days ago


Petaling Jaya, Malaysia United Restolounge Sdn. Bhd. Full time

Providing excellent wait service to ensure satisfaction -Taking customer orders and delivering food and beverages -Making menu recommendations, answering questions and sharing additional information with restaurant patrons -Greet and escort customers to their tables -Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) -Prepare tables by setting up linens, silverware and glasses -Inform customers about the day's specials -Offer menu recommendations upon request -Up-sell additional products when appropriate -Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization -Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages -Communicate order details to the Kitchen Staff -Serve food and drink orders -Check dishes and kitchenware for cleanliness and presentation and report any problems -Arrange table settings and maintain a tidy dining area -Deliver checks and collect bill payments -Carry dirty plates, glasses and silverware to kitchen for cleaning -Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) -Follow all relevant health department regulations -Provide excellent customer service to guests -Basic math skills -Attentiveness and patience for customers -Excellent presentation skills -Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment -Active listening and effective communication skills -Team spirit -Flexibility to work in shifts
United Restolounge Sdn Bhd is also known as a'Roma Dinings (Non-Halal, serving pork) serving Italian cuisine. Intense market research and target market evaluation suggest our restaurant is ideally situated to cater to an unfulfilled market segment as our specialty is in serving Italian cuisine. We are planning to target our market area in - local 40%, Japanese 30% and European 30% to further increase our revenue.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


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