Human Resources Officer
2 weeks ago
**The Role**
**Reporting to: Human Resources Business Partner**
Marlborough College Malaysia is looking to appoint an HR Officer who is well-qualified, committed and dedicated in supporting the smooth running of the administration and operations of the HR department. The post-holder is required to manage the overall administration, end-to-end recruitment process and other administrative tasks. He or she will be the key person to be responsible for international employee.
**Key responsibilities**
**Recruitment**
- Ensure the relocation process to Malaysia for the new hires is well managed and communicated accurately based on the timeline set by the line manager.
- Xpat Nova (IRDA) Immigration system and Xpat Gateway (MOE).
- Ensure the staff personnel file (P-File) is well maintained and organised properly.
- Maintain excellent relationships with the relevant Malaysian authorities, namely the Immigration department, MoE and Inland Revenue Board.
- Upholding the ethos and culture of the College in all communication, both internally and externally, to ensure a high standard of professionalism is delivered.
- To address feedback on how to enhance and improve the relocation facilitation for new beaks.
- Ensure that high quality support is provided to new joiners moving internationally on assignment, acting on feedback.
- Demonstrate success in direct sourcing techniques to include cold calling and internet searches.
- Generate and submit job postings on job boards and internal/ external website.
- Search resumes in the applicant database and forward to the appropriate hiring manager.
- To provide the details of the new hires to the HRBP - People & Culture so an offer of employment can be prepared.
- Contract Management in preparing the Contract of Employment for the new joiner and renewal for the current contractual staff.
- Preparing Contract for Service for the part-time member of staff.
- To assist (if able) and to address the staff inquiries with regards to the contract with the Line Manager.
- To follow through with staff for the signed contract.
- Manage the preparation of the announcement of the new appointment and send it to all staff.
- Administration in letter preparation such as employment verification letter, second passport letter, MACS letter etc.
- Assist in attending any enquiries with regards to pregnancy and maternity leave entitlement and process, preparation of letter.
- Tenancy agreements, assisting in preparing the required letter for the housing deposit.
- Coordinating with the house agent or landlord for payment purposes and welcome package.
- Updating the master spreadsheet of the offsite staff address.
- The duties set out in this document are not intended to be exhaustive, and the post holder may be required to carry out such other duties as the line manager may reasonably require from time to time.
**Onboarding and Offboarding**
- Maintain a smooth onboarding process for new employees and offboarding process for leavers both local and international.
- HR Induction (Support Staff) and Onboarding Deck Information.
- Onboarding coordination with other departments - IT, security, transport, estates etc.
- Ensure high-quality support and accurate information are provided to new joiners moving internationally on assignment, acting on feedback where required.
- Provide guidance and support to expatriates and their families on matters related to immigration, housing, education, healthcare, and other issues that arise during their assignment.
- Conduct research and analysis to identify best practices in expatriate management, and make recommendations for continuous improvement of programmes and services.
**Communication and Service Delivery**
- Communicate effectively and professionally in both formal and informal situations in accordance with college standards including but not limited to the authorities and parents.
- Ensure that communication routes within the HR department are clearly defined, effective, efficient and active.
- Seek to build long-term relationships with all levels of the organisation and promote a positive vision of the HR Department and support team.
- Set the overall standard for the HR service, monitoring service levels, maintaining overall quality standards and balancing conflicting demands.
The duties set out in this document are not intended to be exhaustive, and the post holder may be required to carry out such other duties as the Master/Bursar/Line Manager may reasonably require from time to time.
**Requirements**:
- At least 2 years of working experience, ideally with experience in managing ESD.
- The ability to adapt quickly to a changing environment and experience working with various individuals and teams in a cross-cultural environment.
- Meticulous and accurate in the HR processes and work visa administrations.
- Excellent written and verbal communication skills in English.
**Essential Skill Set**
- Excellent time management in between tasks assigne
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