Spm School Leavers

7 months ago


Kuala Lumpur, Malaysia U Mobile Full time

**Responsibilities**
- Manage and attend to customer's call, understand the customer's needs, and provide support and solution to customer.
- Create interaction log accurately to ensure conversations are being tracked.
- Ensure good adherence to schedule by monitoring punctuality, unscheduled breaks as well as meal break time.
- Adhere to call transaction monitoring required and superior quality of service.

**Qualifications**
- SPM and above, preferred with working experience in Customer Service industry
- Good verbal communication skills. (English, Bahasa Malaysia)
- **Fresh graduates are also encouraged to apply.**:

- Able to start work immediately.

**Salary**: RM2,150.00 - RM2,650.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

Application Question(s):

- Basic salary RM 2150(non neg), OT min. RM13/hr, Monthly incentive RM400-1000.

What is your expected salary?
- Considering that our shift concludes at 12:00 AM, do you have any challenges or concerns regarding transportation for your journey back home?

**Language**:

- Bahasa (required)
- English (required)



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