Business Operations Analyst

3 weeks ago


Kuala Lumpur, Malaysia Prestasi Flour Mill (M) Sdn Bhd Full time

**Job Purpose:

- **

Reporting to the Group BP&C Director, the Business Process & Compliance Analyst is responsible in assisting with the implementation and improvement of process control & workflow across multiple business units. In addition, the role will involve developing initiatives and strategies to improve operational efficiency & effectiveness.

**Job Responsibilities:

- **
- Operate as a team to work with functional owners across different business units on process mapping and business process reengineering.
- Create process documentation/workflows, knowledge articles and self-service guidance
- Collect and document business requirements for project and process improvement/automation efforts
- Facilitate process workflow modelling in order to collaborate on process improvements and automation capabilities
- Educating business users responsible for managing and operating business processes while monitoring and measuring feedbacks on process performance
- Facilitating workshops that involve eliciting process requirements and liaising with users
- Partner with internal ERP & Business Intelligence / Data Analytics team to design & enhance report; create new reports to provide actionable insights into business transactions and performances when necessary.
- Active engagement with the stakeholders to obtain buy-in on change processes

**Qualifications, Skills & Experience:

- **
- Degree in Accounting, Business Management, Supply Chain, Logistics Management or equivalent.
- Minimum 3-6 years of relevant working experience in Business Process Re-Engineering, Supply Chain Operation, and/or ERP implementation in manufacturing environment.
- Highly independent with excellent interpersonal skills to communicate at all levels across cultures to maintain good working relationships and cooperation in pursuing organizational goals.
- Must be able to influence, negotiate, and resolve conflicts to reach consensus around common goals.
- Knowledge or exposure in SAP (MM / PP/ SD) is required and Lean Six Sigma will be a plus



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