Intern - Information Technology (Support Center)

Understanding your requirements, challenges, and technology goals is the foundation of our customer-centric solutions. Our Professional Services teams has the capabilities to build contact center and networking solutions that fuel the future. Internal teams comprising our leading project managers, solutions architects, and accomplished engineers collaborate...

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

Assist in providing 1st level end-user support, network support and troubleshooting - Learning how to manage network administration, securities and threat management - Learning how to provide PC hardware support and troubleshooting - Assists in all system support issues in IT Department **Requirements**: - Currently taking courses in Degree in Information...

**Are you FUN, PASSIONATE, and TRUSTWORTHY?! Come and be part of our team! REDBERRY CONTACT CENTER SDN BHD is currently looking for new hires.** **LOCATION: Redberry City, Seksyen 13, Petaling Jaya** **WORKING DAYS: Monday - Friday, 9 :30 am - 7:00 pm** **BASIC SALARY: RM2500 - RM3500** **OVERRIDING COMMISSION: UP TO 5K** **Requirements**: - At least 1...

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

**Job Purpose**: Responsible for delivering business value to partners and customers by architecting solutions that address partners/customer's business problems, needs, and opportunities in modern data center and Hybrid Cloud domain. **Responsibilities**: - Subject Matter Expert (SME) in the development of Modern Data Center Solutions (Compute, Storage,...

Job Description **About DXC Technology** DXC Technology is a leading Fortune 500 IT services company with $17.7 billion in revenue (FY21) and more than 130,000 colleagues around the world. At DXC, we harness innovation to help planes fly, markets function, and businesses move at the speed of digital commerce. Serving more than 240 of the Fortune 500, we...

**Duties include but will not be limited to the following**: - Plan, deliver, and prepare teaching materials and lesson content for students, utilizing appropriate media and IT resources. - Ensure a high-quality learning experience which meets both internal and external quality standards is consistently maintained. - Ensure students understand the topics...

**About DXC Technology** DXC Technology is a leading Fortune 500 IT services company with $17.7 billion in revenue (FY21) and more than 130,000 colleagues around the world. At DXC, we harness innovation to help planes fly, markets function, and businesses move at the speed of digital commerce. Serving more than 240 of the Fortune 500, we have a 60-year...

Your tasks ob Description You will be part of the Human Relations (HR) team and closely work with the team on end-to-end HR processes Recruitment - Review and implement continuous improvement of recruitment processes. Onboarding - Plan and execute onboarding process for new hires/transferees. - Support documentation process including employee...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

Answer incoming calls from customers to log a problem ticket - Handle complaints - Provide necessary IBM product/support process-related information **Requirements**: - Minimum Diploma - Required language proficiency (English & Mandarin)(Canto speaker is an added advantage) - Knowledge of customer service principles and practices - Knowledge of call center...

**About DXC Technology** DXC Technology is a leading Fortune 500 IT services company with $17.7 billion in revenue (FY21) and more than 130,000 colleagues around the world. At DXC, we harness innovation to help planes fly, markets function, and businesses move at the speed of digital commerce. Serving more than 240 of the Fortune 500, we have a 60-year...

**About DXC Technology**:We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong...

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end users - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex installations or configurations and make...

Qualification 1. Degree in Computer Science/Information Technology or equivalent. 2. Strong communication skills both written and verbal in English. 3. Good teamwork and interpersonal skills. 4. ITIL Experience 1. SQL expertise (3 - 5 years) with deep understanding of the language’s syntax, structure, and features. Knowledge of other databases is a...