Mgr-catering Sales

2 weeks ago


Bandar Penawar, Malaysia Marriott International, Inc Full time

**职位编号** 24029642
**工作类别** Sales & Marketing
**地点** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia 在地图中查看
**编制** Full-Time
**远程申请?** N
**重新安置?** N
**职位类型** Management
**职位概述**

餐饮销售经理负责合同签订和结束当地餐饮和社交业务,并确保业务能够及时、正常运转,以妥善交付服务。该职位负责通过积极向上销售每个商业机会以实现收入最大化,达成餐饮收入目标。通过在每次客户体验中提供卓越的服务,现任者在销售流程的所有环节执行品牌的服务策略和适用的品牌举措,并提高客户忠诚度。

**求职者个人资料**

**教育和经验要求**
- 高中文凭或高中同等学历 (GED);2 年销售与营销、宾客服务、前台或相关专业领域工作经验,

或者
- 在经认可的大学取得工商管理、市场营销、酒店和餐厅管理或相关专业的两年制学位;不要求工作经验。

**核心工作活动**

**管理销售活动**
- 管理酒店的销售工作,包括当地企业和社会餐饮。
- 与酒店外部的销售渠道(如销售办事处、区域销售、EST)协作,确保销售工作得以协调,并起到补充作用,而非重复。
- 回应酒店到来的餐饮机会。
- 识别、审核和征求新的/餐饮业务,以实现个人和酒店的收入目标。
- 了解整体市场 - 竞争对手的优势和劣势、经济趋势、供求关系等,并了解如何针对这些因素进行销售。
- 根据市场情况和酒店需求,为酒店把握最佳机会。
- 利用谈判技巧和创造性的销售能力,达成业务并洽谈合同。
- 设计、开发和销售创意饮食活动。
- 通过向上销售套餐和创意餐饮,最大限度地提高收入。
- 管理餐饮销售收入和运营预算,并提供预测报告。
- 开发可推动销售的菜谱。
- 执行和支持预订业务的运营方面(例如,生成提案,撰写合同,客户信函)。
- 参与和实践品牌的日常服务基本原则。
- 通过建立将问题传达给酒店领导和/或其他适当利益相关者的机制,管理因销售流程所导致客户问题的有效解决方案。
- 通过增加收入,控制开支并为业主和公司提供投资回报,确保成功的业绩。

**提供卓越的客户服务**
- 与销售、厨房、供应商、竞争对手、当地社区、餐饮协会和酒店其他部门有效互动,以确保客人满意度。
- 执行和支持公司客户服务标准和酒店品牌标准。
- 通过在客户的计划/活动之前和期间,协助客户并确保其满意度,执行示范性的客户服务以提升客户满意度和忠诚度。
- 通过了解客户的需求,并推荐最能满足其需求并超越其预期的相应特色和服务,同时建立关系和维护对公司的忠诚度,为客户提供服务。
- 了解酒店的主要目标客户和服务预期;通过了解客户的业务、业务问题和顾虑,服务他们并在计划//活动之前和期间提供更好的业务解决方案。
- 与运营部门建立密切的工作关系,以确保执行酒店层面的战略。

**其他责任**
- 履行指派的其他职责,以满足业务需求。
- 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队,秉承包容、以人为本的文化。我们绝不歧视任何受保护人群,例如残疾和退伍军人,或适用法律规定的任何其他群体。_

走进福朋,永恒经典与现代细节相互交织,繁忙工作与缤纷乐趣共汇一处。无论旅客来自世界何地,都能在此深切体会当地风情。加入福朋喜来登的团结大家庭,让我们营造热情氛围、给予彼此支持,共创美好福朋,以简单的方式精准满足宾客所需。请加入我们的团队,携手为宾客呈献真诚友好的关怀和舒适自如的环境。加入福朋酒店,便是加入万豪国际集团的非凡品牌组合。**从这里扬帆起航**,发挥个人价值,**追求**人生目标,**融入**卓越国际团队,**展现**真我风采。


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