Account Manager

3 weeks ago


Kuala Lumpur, Malaysia Ogilvy Public Relations Full time

Ogilvy Public Relations
- Kuala Lumpur, Malaysia
- Job Posted Date: 04/25/2024

**About Ogilvy**:
Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

**About the Role**:
An Account Manager should be an experienced, broadly capable project and account manager who handles a wide range of assignments, projects and/or clients with a high degree of success and independence. An Account Manager has the confidence and support of multiple client contacts. She/he is an emerging company leader.

**What You’ll Do**:
An Account Manager meets all the responsibilities and expectations of a Senior Account Executive and:

- Manages client expectations.
- Develops and manages projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines.
- Independently handles several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate.
- Is client’s primary day-to-day contact on projects, or for smaller accounts, is the contact for the full account and has client’s respect, trust and confidence.
- Develops presentations for clients relative to project management/program status.
- Keeps team(s) appropriately informed and involved in projects, leads team that feels empowered, respected, learning and well functioning.
- Identifies and secures help on emerging account problems.

**Professional Skills**
- Is gaining depth and diversity of account experience that informs public relations counsel.
- Has full understanding of public relations and a demonstrated ability to achieve public relations objectives.
- Develops and drafts programs based on team input.
- Understands business trends for industry segment/products.
- Is a broadly capable writer, able to generate a range of materials (e.g., client memos, press releases, speeches, and articles) that require mínimal editing.
- Is a skilled editor capable of directing the written materials of others.
- Oversees and directs media campaigns. Has established relationships with print and broadcast journalists.
- Efficiently and effectively plans and manages events (e.g., press conferences, media tours, analyst meetings, advocate briefings, etc.)
- Understands the creative process and how to work effectively with internal and external creative resources.
- Has in-depth understanding of graphic and video production, as well as IT and emerging media.
- Has established a circle of industry editorial, investment community, professional and/or third-party group contacts.
- Has strong presentation skills and plays an increasingly active role in new business and client presentations.
- Anticipates and assists in developing solutions to client needs and problems.
- Provides leadership in building effective, productive account teams.

**Financial/Administrative**
- Develops accurate project budgets and monitors them effectively.
- Oversees timely development and distribution of bills and activity reports.
- Follows-up with clients on collections and other financial and administrative details.
- Completes timesheets daily and otherwise acts in accordance with company policies and procedures, and ensures that team does the same.
- Meets billability targets established for the Account Manager position, and ensures that team does the same.

**People Management**
- Provides senior managers with input for hiring, assessment and career development activities.
- Identifies strengths and weaknesses of direct reports and team members, providing guidance and counseling on job performance and career development as appropriate.
- Provides input to senior managers in order to manage timely performance appraisals for direct reports.
- Manages staff to maximize productivity and individual, team and financial performance.

**Business Development**
- Provides leadership in developing and presenting new business programs for potential and existing clients.
- Provides leadership in growing existing accounts.
- Identifies and pursues opportunities for developing new business within and across company offices and practice areas.
- Offers creative ideas and recommendations for new/expanded programs and proposals.
- Delivers strong analysis, strategies and concepts to new program development.
- Effectively presents and discusses firm capabilities, based on knowledge of cases, products and services.
- Must be familiar with New Business Guidebook and databases.
- Proficient in conceptualizing media relations campaigns.

**Initiative and General Management**- Is familiar with, and supports achievement of, the company’s vision and exemplifies the company’s values.
- Routinely contributes to agency growth and performance as project, team,


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