E-commerce Assistant(Wfh) #mel

2 weeks ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Recruit Express Sdn Bhd Full time

Job Description - Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc;
- Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
- Manage to come up with solutions by communicating with online platform's customer service;
- Coordination of packing & arrangement on the shipment base on our Logistics;
- Uploading and maintaining all the SKUs selection on the e-commerce platform;
- Support the Management team in exploring strategic initiatives for our online offering;
Established in 1996, we have grown to become a leading recruitment consultancy firm with 14 offices in Singapore and footprints in Hong Kong, Kuala Lumpur and Taipei. 2017 is a significant year for us as we get listed on the Singapore Stock Exchange. Our Mission: We Help People Find Good Jobs and Our Clinets to Succeed in Business. Our Vision: To Be The Leading and Most Admired Recruitment and Staffing Consulting Firm in Singapore and Asia Pacific.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


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