Sme Consultant

Position : SME Consultant
- Bayan Baru, Penang(GLC COMPANY)

Location : Bayan Baru, Penang

Working Days : 5 days per week (Monday - Friday/ 8.30am - 5.30pm)

Intake : Immediately

Salary : RM1,500 + Allowance + Commission (Up to RM3,000)

JOB RESPONSIBILITIES

2. To monitor & track order status until complete.

3. To deliver and managing SME sales target as per assigned by the company.

4. To assist Outlet Manager/Business Development Manager in strategies & plan for improvement of Sales

5. To implement & comply to P&P and SOP in order to improve customer experience and achieve the target

6. To assist Outlet Manager/Business Development Manager to achieve KPI & Performance specifically in Sales Target

7. To work closely with Internal or external parties to materialise Sales

8. To support new initiatives initiate by Outlet Manager/Business Development Manager, State Head or Headquarters

9. To manage customer experience execution (SPP etc)

10. Able to understand and analyst SME customers needs. Instantly do first review assessment and then to provide quick solution and good product offering

11. Excellent in handling customer especially business owner

12. Creating program and activities to entice SME customers at the SME corner.

13. Ensuring customer rating is within the standard especially on customer experience ie waiting and serving time

14. To participate in outlet’s and state objective towards SME sales achievement.

15. Compliance with corporate policies and procedures.

16. Proactively attend / act on SME related matters

17. To ensure the partners involve in SME corner will be able to leverage products and services

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Bayan Baru: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Language**:

- BAHASA (preferred)
- ENGLISH (preferred)