Supermarket Manager

2 weeks ago


Kuala Lumpur, Malaysia Star Grocer Sdn Bhd Full time

**Responsibility**
- Oversee the daily operations of outlet for efficient operations.
- Plan and assign daily workloads to outlet associates.
- Develop and enforce established policies and procedures.
- Establish operational strategies to meet quality and customer service standards.
- Develop marketing strategies to improve sales and profitability.
- Maintain the outlet facility clean and safe.
- Obtain customer feedbacks and recommend necessary outlet operational changes.
- Schedule orientations and job trainings to outlet associates.
- Organize regular meetings to discuss about issues and updates.
- Analyze and resolve problems in a timely and accurate manner.
- Address customer queries courteously and ensure customer satisfaction.
- Develop cost-effective operational plan to achieve outlet goals.


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