![Radiant Clinique Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Social Media Executive
5 days ago
Job responsibilities
Customer Service:
- Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction.
- Provide product information, troubleshoot problems, and offer appropriate solutions to customers.
Social Media Management:
- Manage and monitor our skin care social media accounts (Facebook, Tiktok, Instagram, etc.).
- Create engaging and compelling content that aligns with our brand's voice and values.
- Respond to comments, messages, and mentions on social media platforms in a timely and positive manner.
- Monitor social media trends, industry developments, and customer feedback to enhance our social media strategy.
Job requirements
- Bachelor's degree in marketing, business, or a related field
- Proven experience in customer service or social media management is preferred.
- Familiarity with various social media platforms and best practices for engagement.
- Attention to detail and time management skills are essential.
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
- Meal allowance
Schedule:
- Rotational shift
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