Customer Service, Immediate Hiring Mandarin
2 days ago
**ROLE: Customer Service Executive**
**(Supporting Hong Kong, Taiwan & China)**
**LANGUAGE: Traditional Mandarin, Cantonese & English**
**LOCATION**:
Nusa Jaya, a fast-developing city that offers a variety of opportunities
(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)
FREE shuttle service transport from LRT station to Office based on selected schedule
**JOB SCOPE**:
Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc.
Exceeding customer expectation in terms of customer service & accurate information.
Working in a team to achieve the required KPI elements and SLA
**REQUIREMENTS**:
Good English, Mandarin & Cantonese communication skills (spoken & written)
SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided
**SALARY PACKAGE**:
Basic: RM3,200
Allowance: RM1000 (RM400 KPI, RM300 Night shift, RM300 Six working days allowance)
OT: Yes have overtime
**Job Types**: Full-time, Permanent
Pay: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
Edit job
**Job Types**: Full-time, Permanent
Pay: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- Mandarin (required)
- Bahasa (required)
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