Assistant Store Manager

7 months ago

Cheras, Malaysia ANAIKA COLLECTION SDN BHD Full time

As a Store Manager, you are expected to:

- Lead the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence.
- Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and environment.
- Maintain inventory integrity - minimise stock losses & ensure monthly (& daily if necessary) stock counts
- Foster a positive, engaging and ethical working environment

Drive the Sales and maximize Profitability\
- Execute the main sales initiatives of the Brand
- Daily, weekly and monthly action plan to deliver the expected sales results
- Analyse sales figures, monitor expenses to optimize sales and profits
- Optimize the duty rosters to guarantee proper floor coverage, maximise sales whilst minimizing payroll expenses.

Achieve High Service Standards
- Lead the team and put in place appropriate action as to offer a WOW Service experience to the customer.
- Provide continuous coaching to floor staff on customer service, selling skills, product knowledge, etc. to ensure the highest level of service is achieved.

Maintain Best Retail Standards
- Perform and supervise store opening and closing procedures and to ensure the process is in compliance with company SOPs.
- Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times.
- Ensure visual merchandising are implemented efficiently.

Team Leadership
- Lead the recruitment process for front line staff and work together with relevant HR Dept. to successfully close the vacant positions in the store.
- Conduct staff appraisal and quarterly performance review.
- Provide specific development for the Assistant Store Manager and Supervisor by assigning accountabilities and training with consistent follow up and feedback.

**Requirements**:

- Required language(s): Bahasa Malaysia, English and Mandarin is an added advantage.
- Good interpersonal skills, strong leadership qualities and proactive.
- At least 5 year(s) of working experience in the retail field is required for this position.
- Preferably Managers specializing in Fashion Sales - Retail/General or equivalent.

**Salary**: RM3,200.00 - RM4,000.00 per month

Schedule:

- Day shift
- Early shift
- Monday to Friday
- Rotational shift
- Weekend jobs

**Experience**:

- Retail management: 3 years (preferred)
- Leadership: 3 years (preferred)
- Retail sales: 5 years (preferred)

**Language**:

- English (preferred)

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