Food & Beverage Attendant

3 weeks ago

Kuala Lumpur, Malaysia Hilton Garden Inn Kuala Lumpur Full time

The F&B Attendant is concerned with the efficient and professional service of food and beverages while ensuring guests receive optimum service in accordance with the standards, policies, and procedures of the hotel and Hilton. Your responsibilities include:

- Maintain high customer service focus by approaching your job with the customers always in mind.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
- Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Confidently know the food and beverage menu contents and explain them in detail to guests.
- Understand dietary requirements and offer appropriate suggestions.
- Complete checklists on product knowledge.
- Make suggestions on the menu that might suit guests of different nationalities.
- Familiarize with menu items of all other outlets to recommend guests to other outlets.
- Confidently know opening hours of all restaurants and hotel outlets.

School/College Leavers and fresh graduates are welcome to apply. The position is applicable to Malaysian and Permanent Residents only.

Pay: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Application Question(s):

- What attracts you to wanting to join the hospitality industry?

**Language**:

- English (required)

Expected Start Date: 05/05/2024

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