Teller / Clerk

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Community Banking- Location
- Malaysia - Pahang- Description

**Primary Objective**:

Deliver quality customer service of teller/clerical functions
Accurately and promptly record all transactions of customers’ banking accounts in compliance with Bank’s policies & procedures
Attend to over-the-counter customers’ enquiries on saving & checking accounts and other related banking accounts
Perform other banking services eg. cheque-book request, issue traveler’s checks, exchanging foreign currency, WU and etc.

**Key Responsibilities**:

- Customer Service and Duties
- Attend to customer enquiries over the counter
- Acceptance of cash and cheque payment and issuance of receipt over the counter
- Ensure accurate transaction validation has been performed
- Perform daily cash balancing and rectify any excess or shortage
- Notify immediate superior on cash/cheque movement to be made/ bank in
- Bank in of cash and cheque received for the day
- Print daily transaction history and daily teller’s transaction listing
- Keep proper filing of all related teller’s functions on reports and documents
- Assist and support back office clerical job function
- Attend staff meeting conducted by respective branches
- Any other duties and responsibilities assigned by Management from time to time

Branch Operation
- Ensure compliance with Bank’s policies & procedures and guidelines
- Support ABM to ensure smooth and effective branch operation to achieve satisfactory audit rating and score on Branch Excellence Program
- Requirements

**Requirements**:
SPM - Establish strong working relations and provide support when the need arises.

Experience in clerical administrative, cash handling and customer service
- Good numerical ability and computer knowledge
- Pleasant personality with high integrity
- Self-initiative, customer service oriented with good interpersonal and communication skills
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards