Supervisor (Petronas Station Paka Terengganu)

3 weeks ago

Kuala Terengganu, Malaysia Mesra Retail & Cafe Sdn Bhd Full time

**Job Descriptions**:
Responsible for assisting the store manager in executing store operations during scheduled shifts, deploying and leading the shift team to deliver great customer service.

This includes opening /closing the store, supervising employees, delegating responsibilities, training baristas as needed and developing positive relationships with the staff & provides feedback to store manager on staff performance.
- Supervise all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Supervise store level personnel and in charge of seamless daily operation from opening to closing of cafe.
- Preserve excellent levels of internal and external customer service.
- Plan stock, perform inventory planning and purchase goods for respective stores.
- Perform inventory database for both consumables and food raw materials.
- Identify customers' needs and respond proactively to all of their concerns.
- Comply with all health and safety regulations.n ownership environment with emphasis in motivation and teamwork..
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity.
- Ensure food served at the highest quality level.

**Requirements**:

- Minimum education qualification: SPM
- Years of relevant experience: 3-5 years related experience preferably in F&B. 1 year of supervisory experience.
- Knowledge in Food Hygiene Regulations is added advantage
- Connecting & engaging with customers
- Proficiency in English and Bahasa Malaysia
- Basic Mathematics skill
- Maintain a clean & organize environment
- Upselling on food, beverage & merchandise
- Provide quality beverage & food products
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams

**For more information, please WhatsApp's us at: 017-3800813**

**Our Headquarters**: Mesra Retail & Cafe Address Mesra Retail & Cafe Sdn.Bhd. Suite 10.01 & 10.05, Level 10, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur

**Personal Data Protection**:
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**Salary**: From RM1,800.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Early shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Paka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- F&B: 2 years (preferred)

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