Voice of Customer

3 weeks ago


Shah Alam, Malaysia Manpower MY Full time

JPN - Voice of Customer

Job overview
Inbound business:

- Handling calls from customers.

Skills Required:

- Someone who can speak, read and write in Japanese correctly and politely
- People who can understand and respond to Japanese sentences.
- Someone who understands Japanese culture and can follow manners and rules (such as time) as a Japanese person.
- People who can report, contact, and consult.
- A person with a strong sense of responsibility
- Someone who likes listening to other people's stories
- Positive thinking person
- People who can respond flexibly to situations.
- A person with an honest and positive personality
- People who have an attitude of learning through practice
- Typical Tasks (Contents of main duties)
- Responses regarding client's products and services
- Client's Reply regarding online ordering.
- Other inquiries related to client's

Ability
- Ability to quickly understand the other person's feelings and situation.
- Problem-solving ability
- High communication skills that make it easy to consult



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