Process Executive

2 weeks ago

Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

**Project Objective**
- To remove content from client portal that may violate the Law.
- To comply with policy that governs the internet policy on copyright infringement.

**Competency Required**
- Excellent communication skills in the required Language & English
- Ability to work both as part of a team as well as independently
- Ability to visualize, articulate, conceptualize or solve both complex and uncomplicated problems by making decisions that are sensible given the available information.
- Proven ability to deliver the highest quality results while paying strict attention to details.
- Ability to work in a fast paced environment with high volume and complex demands.
- Have a strong desire to learn continually as the work is dynamic and keep changing from time to time.
- Should be comfortable and understand that this work will be requiring review of internet content that may be deemed inappropriate and/or contain explicit material.
- Work on relevant bugs as applicable & coordinate with client to close on TAT

**Certification/Qualification**
- Any Graduate

**Key Responsibilities for the Role**
- To work on various queues and complete the assigned tickets on a daily basis within the TAT.
- Understanding Client’s Internal Copyright Policies and Process.
- Raise bugs as applicable through the ticket life cycle
- Carefully assess, review and evaluate the legal complaints, in order to stimulate whether the allegedly violating copyright content must be considered blocking, removing or restricting access to, as a legal approach to act in accordance with notices of copyright breach.
- Ascertain proper due-diligence and compliance adherence of the legal complaints received for the copyright takedown, legal and non-legal counter
- notices, and Circumvention processes.
- Investigate and examine the copyright removal requests submitted by the copyright owner and the reporting organizations for the appropriate client products to determine the applicability of DMCA.
- As a counter-process to copyright take-down notices, the legal and non-legal counter-notices are carefully distinguished and processed accordingly. A detailed validation and examination are followed in order to identify the copyrighted work to decide the restoration of the reported content.
- Share and exchange information with copyright owners, reporting organizations, business partners, legal professionals, and government officials
- intimating, updating and following up on the legal and compliance procedures.
- To work on the tool and come with innovation ideas
- Flexible to adjust with the timing according to the need of the client.

**Employee Status **:Fixed Term Contractor

**Shift **:Variable

**Travel **:No

**Job Posting **:Jun 30 2023

**About Cognizant

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