Junior Executive
6 days ago
**Junior Executive**:
- Min 2 year experience**Job Requirement**:
**1. QUALIFICATION**
- Bachelor Degree in any related field or equivalent
**2. EXPERIENCE**
Min 2 years working experience working experience in various fields such as administration, sales, marketing, customer service, logistics, or any other relevant area. ability to demonstrate and excel in a dynamic work environment and proficiency in handling diverse responsibilities
**3. OTHER PERSONAL CAPABILITIES**
- Good interpersonal and communication skills
- Proficient in verbal & written in English & Malay
- Proficient in Microsoft Office
**Job Responsibility**:
1. Manage all documentation related to export shipments, including but not limited to invoices, packing lists, bills of lading, and certificates of origin.
2. Ensure compliance with international trade regulations and documentation requirements.
3. Monitor and track all payments related to your orders, ensuring timely payment processing and addressing any discrepancies or issues
4. Act as the primary point of contact for overseas customers, handling all inquiries, quotations, and order processing.
5. Efficiently coordinate and communicate with customers to provide timely updates on production status and shipment delivery schedules
6. Collaborate with the finance team to resolve payment-related matters.
7. Address and resolve customer complaints promptly and professionally, striving to maintain strong customer relationships.
8. Identify root causes of complaints and implement corrective actions to prevent future issues
9. In addition, must carry out additional task given by superior from time to time.
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