Collection Analyst
2 weeks ago
**Responsibilities**:
- Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolving customer payment issues.
- Perform outbound Customer Collection calls / activity (verbal, non-verbal) utilizing collection procedures and policy guidelines to achieve cash flow targets.
- Analyses and research customer’s receivables account delinquency and determines the type of communication method to facilitate payment.
- Ensure on day-to-day basis that all overdue balances on customer accounts are being actively & promptly pursued in a professional manner.
- Recognizes trends for non-payment and resolves issues by engaging internal partners.
- Resolves disputes related to customer payment on delinquent accounts and negotiates and ensure payment from customer.
- Analyses at -risk customer and recommends account strategies to prevent delinquencies.
- Initiates the dispute resolution process with internal partner and follows issue and ensure the resolution for customer.
- Maintain details collections notes to ensure customer contact and actions are documented and substantiated.
- Key performance indicators are managed effectively to deliver maximum Collections in team including.
- Responsiveness/Resolution targets
- Account Coverage & Overflow Target
- Voice of Customer Targets & SLA
- Understands procedure involved with Administration / Liquidator appointed accounts and assists with preparation of POD’s, Disclaimers and interacting with solicitors.
- Perform customer account reconciliation and coordinate output with Customers.
- Maintain records for all customer interactions, collections note to ensure customer contact and actions are documented and substantiated.
- Perform Account maintenance activities such as reconciling unmatched items, preparing cheque refunds and updating customer records.
- Review the listing of direct credit payments, collect remittance details, and submit to the banking function.
- Establish and maintain cross functional relationships across the business to improve customer satisfaction.
- Builds strong customer relationships to ensure win/win outcomes are achieved.
**Position Knowledge and Capabilities**
- Demonstrates the ability to understand the supporting of collections function on receivable issue.
- Good knowledge of receivables/credit accounting systems, the ability to interpret data and produce reports to manage collection and customer information.
- Understands business processes and organizational support structures to perform account maintenance actions.
- Effective communication skills.
**Qualifications**
- Fresh graduate and/or minimum one-year experience in Receivables or Collections function and in their current role.
- First level university degree with a focus in business or Finance & Accounting recommended or equivalent experience
- Demonstrates the ability to understand Asia Customer market type.
- knowledge of receivables/credit accounting systems, the ability to interpret data and produce reports to manage collection and customer information.
- Understands business processes and organizational support structures to perform account maintenance actions.
- Effective communication, negotiation, and conflict resolution skills.
- **MUST **well converse in English language (Good in written and verbal)
- **An additional ability to converse in Mandarin verbally & writing would be preferable.**
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: RM3,000.00 - RM4,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
-
Credit Management
1 week ago
Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time**Position: Credit Management & Collection Analyst** **Location: Petaling Jaya** **Tenure: 1-yea**r **contract ( convert to permanent )** **Working Hour: Normal Working Hour** **Salary: Up to RM6K** **Responsibilities**: - Resolve Simple Collection Issues, Perform Collection Follow Up On Potential Credit Risk Accounts With Significant Past Due...
-
Collection Analyst Intern
2 weeks ago
Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia SDN BHD Full timeAssist in managing and collecting on accounts receivable portfolio ensuring timely payment received - Assist in ensuring that all overdue balances on customer accounts are being actively & promptly pursued in a professional manner on day-to-day basis. - Assist in performing customer account reconciliation and coordinate output with customers - Assist in...
-
Business Systems Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia Silverlake Axis Full timeSilverlake Axis Ltd Group is a leading provider of software solutions to the global market. As a Business Analyst, you will play a crucial role in driving business success by analyzing processes, requirements, and solutions.Key responsibilities include collecting and validating business requirements, modeling business processes, and assessing current and...
-
Intelligence Risk Analyst
5 days ago
Petaling Jaya, Selangor, Malaysia TE Connectivity Corporation Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview:The Corporate Risk Analyst (APAC) is responsible for identifying, assessing, and analyzing risks that could impact the organization's strategic and operational objectives. The analyst will...
-
Business Systems Analyst
5 days ago
Petaling Jaya, Selangor, Malaysia Silverlake Full timeJob OverviewSilverlake is seeking an experienced Business Systems Analyst to join our team. As a key member of our organization, you will be responsible for analyzing and improving our business processes.Key ResponsibilitiesProcess Analysis: Identify areas for improvement in our current business processes and develop recommendations for...
-
Sustainability Analyst
6 days ago
Petaling Jaya, Selangor, Malaysia GDEX Berhad Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from GDEX BerhadNurturing ESG strategies for long term business continuity | HRDC Accredited TrainerCompany DescriptionGDEX Berhad is dedicated to delivering sustainable growth and unifying commerce through seamless business solutions. Established in 1997, GDEX has...
-
Risk Intelligence Analyst
2 days ago
Petaling Jaya, Selangor, Malaysia TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewThe Corporate Risk Analyst (APAC) is responsible for identifying, assessing, and analyzing risks that could impact the organization's strategic and operational objectives. The analyst will...
-
Credit Analyst Iii
1 week ago
Petaling Jaya, Malaysia Kimberly-Clark Full timeCredit Analyst III **What You Will Be Accountable For** - Responsible for reviewing AR Aging with the Credit Control Officer on a Weekly / Months and active following up outstanding debts from customers and meeting collection ADSO target and maintaining positive cash flow for multiple countries. - Analysis’s customer ledgers and reconciles with sales...
-
Environmental Analyst
6 days ago
Petaling Jaya, Selangor, Malaysia GDEX Berhad Full timeWe are GDEX Berhad, a leading express delivery service provider in Malaysia, with a presence in Singapore, Indonesia, and Vietnam. We strive to deliver sustainable growth and unify commerce through seamless business solutions.About This OpportunityThis is a full-time on-site position for an Environmental Analyst in Petaling Jaya. Key responsibilities...
-
Risk Intelligence Analyst
5 days ago
Petaling Jaya, Selangor, Malaysia TE Connectivity Corporation Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview:The Corporate Risk Analyst (APAC) is responsible for identifying, assessing, and analyzing risks that could impact the organization's strategic and operational objectives. The analyst will...
-
Procurement Analyst
2 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeProcurement Analyst (Japanese speaker)The PositionThe Procurement Analyst (Japanese Speaker) will support procurement operations by managing purchase requisitions, processing purchase orders, and ensuring compliance with company policies. Responsibilities include supplier coordination, data analysis, contract administration, and issue resolution to optimize...
-
Collections and Credit Analyst
5 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeAbout the RoleIn this role, you will have the opportunity to work in a dynamic environment where you will be responsible for managing cash flow, maintaining accurate records, and ensuring timely payment from customers.You will be part of a team that supports our business operations in Asia Pacific and will have the chance to develop your skills and expertise...
-
Accounting Analyst
2 weeks ago
Petaling Jaya, Malaysia Kyndryl Malaysia Sdn. Bhd. Full time**Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...
-
Marketing / Business Analyst
3 weeks ago
Petaling Jaya, Malaysia FUJIFILM Business Innovation Asia Pacific Pte. Ltd. Full time**Duties & Responsibilities** - Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality - Conduct what if analysis, identify, analyze, and interpret trends or patterns in external and internal business data using spreadsheet (Excel) or database queries models. - Evaluates...
-
Sustainability Data Analyst
3 days ago
Petaling Jaya, Selangor, Malaysia SD Guthrie Berhad Full timeWe are committed to creating a positive impact on the environment and society through our operations. As a Sustainability Data Analyst, you will play a crucial role in supporting our sustainability efforts by analysing supply chain data and providing insights for improvement.The successful candidate will have a bachelor's degree in science, business,...
-
Digital Marketing Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia Roar Point Sdn Bhd Full timePursue a rewarding career as a Digital Marketing Analyst at Roar Point Sdn Bhd.This is an exciting opportunity to join a dynamic team of marketing professionals and contribute to driving business growth through effective digital marketing strategies.Your primary responsibilities will include:Developing Digital Marketing Strategies: Design and implement...
-
Risk Intelligence Analyst
1 day ago
Petaling Jaya, Selangor, Malaysia TE Connectivity Corporation Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview:The Corporate Risk Analyst (APAC) is responsible for identifying, assessing, and analyzing risks that could impact the organization's strategic and operational objectives. The analyst will...
-
Business Analyst
5 days ago
Petaling Jaya, Selangor, Malaysia Silverlake Full timeResponsibilitiesCollect, validate, and document business requirements to ensure clarity and accuracy.Model business processes and identify areas for potential improvement to optimize efficiency.Assess current and proposed solutions to highlight issues, risks, and benefits, and outline their business impacts.Develop detailed functional specifications for...
-
Business Analyst
1 week ago
Petaling Jaya, Malaysia EPS Consultants Malaysia Full time**Company Background** The company is established to deliver an online procurement solutions that will help organisations to maximise their productivity and gains in every procurement opportunity **Working Location** Petaling Jaya / Kuala Lumpur **Job Scope** - Determines operational objectives by studying business functions; gathering information;...
-
Transition Analyst
2 weeks ago
Petaling Jaya, Malaysia KPMG Full timeTransition Analyst - Indirect Tax (KDN) **Grade**: Experienced **Department**: KPMG Delivery Network **Descriptions**: Kuala Lumpur is the host to KPMG’s ASPAC Compliance Delivery Centre (‘’ACDC’’), which offers Indirect tax compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities, backgrounds and...