Ms Optimization

**About this opportunity**:
We are now looking for a MS Automated Operations Engineer to secure the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level

**What you will do**:

- Delivery, complete the MS Broadcast Playout MSTOP processes to ensure that services provided to our customers align to SLA performance levels and delivery expectations. Manage 1st Level Service Monitoring and Event Management
- Ensures the contribution and distribution of primarily live content is scheduled, received, recorded and transmitted as per requirements, following the MSTOP MS Broadcast Content Logistics process.
- Secure that distribution transmissions are being delivered to the Ericsson demarcation point as per SLA.
- Perform continuous resource and service status and performance monitoring to proactively detect possible failures and act upon them to ensure 1st level restoration and repair

**You will bring**:

- University degree in Electrical/Electronic Engineering, Telecommunications, Computer Science or equivalent experience in a related discipline
- Proven experience in an IT Telco as Level 1 Engineer will be advantage
- Delivering Results & Meeting Customer Expectations
- Understanding of SLA (Service level Agreement) concept
- Following Instructions & Procedures
- High level of communication is a must
- Knowledge sharing & Collaboration Skills
- Sophisticated understanding and development experience of web service, soap protocol
- Understanding of provisioning and activation flow and logic in a telco IT environment

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be

challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

We are proud to announce at Ericsson **MALAYSIA**, our employees have once again voted us as a Great Place to Work® and we have been officially Certified in** 2021**. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”