A4 Chargeman

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Description
Assist the superior in the delivery of services to operate and maintain the property including technical, maintenance, procurement, and asset & vendor management.

Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers/service providers to the site.

Be familiar with & operate to the Scope of Work/SLA’s/KPI’s as defined in the Master Agreement.

Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services.

Review and spot-check to ensure that suppliers/service providers are meeting contractual obligations to the client.

Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency.

Ensure that an effective Work Order system is maintained for rectification of any defective items/services & ensure that these are addressed in a timely manner

Assist superior to ensure smooth running of meetings & events at the site.

Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations

Provide backup support for the superior in times of absence.

Liaise closely with the client on-site representatives to address problems and/or enhance working environment performance

Clearly document & communicate all client expectations to the balance of the FM team

Work collaboratively with facilities team colleagues both within the account & in the wider APM network

Provide assistance in general administrative activities and any other duties as assigned by the superior on a needs basis.

Uninterrupted site operations

100% compliance of site to key client and APM audits

Meet or exceed Client Satisfaction survey targets

Individual IPMP

Continuously improving service

Vendor Management

Requirement
Chargeman BO Certificate by Suruhanjaya Tenaga (Energy Commission)

Sound interpersonal skills to manage diverse range of service providers and Client representatives

Sound written and oral communication skills

Demonstrated ability to manage multiple and complex operational matters on a daily basis

Capacity to deal with ambiguity and address complex problems

Civil engineering, others engineering background or building management background and skills

Sound computer skills in window based operating system and possess AutoCAD skill will be advantage.

Tough yet pleasent,highly initiative independent and possess leadership qualities

Command good working relationship internally and externally

Represent APM by behaving consistently with cultural and company requirements.

Provide services in keeping with client’s cultural and company requirements.

Work towards objectives unsupervised.

Be willing to assist & mentor colleagues.

Provide an effective contribution to the team’s delivery.

Contributes via regular feedback, to the overall performance of the delivery team.

Works towards individual targets, monitor and manages individual and Vendor performance.

Be able to make difficult decisions and resolve problems or improve operations.

Actively search-out opportunities to achieve better or best results and increase the service delivery provided by APM

Promote open, constructive and collaborative relations with superiors, subordinates, peers and clients.

Gains respects of superiors, subordinates, peers and clients.

Listens effectively and communicate through actions and example. Has a strong written and oral communication skill.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our c