IT Executive

**Responsibilities**
- Provide System Administration of the G-Suite Admin Centres / Microsoft 365 and etc
- Develop any process and procedure within the section that is required to optimize operations, enhance efficiency, and ensure alignment with organizational goals and standards.
- Manage the company’s computer systems, including software, hardware, and networks.
- Collaborate with vendors to ensure the successful implementation of projects and services.
- Prepare technical documentation, system manuals, workflow processes, procedures, and guidelines, keeping them updated according to the requirements of the company.
- Resolving IT support requests from employee and performance helpdesk support
- Answering employee questions regarding computer systems.
- Changing configurations, settings, and permissions to fix computer issues.
- Installing new software and hardware drivers and updating existing ones as needed.
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Monitoring and maintaining computer systems and networks.
- Setting up accounts for office users.
- Ensure that all equipment is up-to-date and functioning optimally.
- Assist with software updates, patches, and security enhancements.
- Repairing and replacing equipment as necessary.
- Provide employees with cyber security / IT awareness training.
- Prepare, monitor, update, and review IT procedure (compliance and security.) in accordance with Internal Audit or standard requirement.
- Develop/Maintain IT Application and Databases.
- Establish and contribute to the improvement of support processes and workflows.
- Provide remote support for off-site or remote employees as needed.
- Responsible for Change management and Incident management.
- Proactive monitoring and maintenance of all IT services and network infrastructure.

**Requirements**:

- Bachelor’s degree in Business Administration/ Information Technology/ Computer Science or a related field, with a minimum of 1 year of working experience in a similar role; or
- Diploma in Software Business Administration/ Information Technology/ Computer Science, with at least 3 years of work experience in a similar role.
- Good IT documentation skillset.
- Analytical skills in resolving problems.
- Able to multitask and work independently.
- Sound understanding of computer systems (hardware/software), networks etc.

**Salary**: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- Have experience produce procedure, process or any documents?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- IT Executive: 3 years (preferred)

Ability to Commute:

- Bandar Baru Bangi (preferred)

Expected Start Date: 05/01/2024