Reservation Officer

2 weeks ago


Subang Jaya, Malaysia SKS Airways Sdn Bhd Full time

**Job purpose**

Handle passengers booking and ticketing, ancillaries and reservation related matters. This involves providing assistance to BPO, ATO, GO, and Sales Department on reservation and ticketing issues and ensure adherence to airlines’ Standard Operating Procedure (SOPs)

**Duties and responsibilities**
- Handling requests from queues, inboxes and reports while utilizing available systems.
- Continuously update and provide current information on airline products and services in accordance with standard airlines’ SOP.
- Identify, propose and implement process improvements to enhance cost-effectiveness and efficiency in the issuance of airline tickets, exchanges, refunds, and debit memos.
- Perform additional duties as required by the superior.
- Able to work under pressure and strict deadlines.

**Qualifications**
- Minimum: SPM or Diploma in Tourism Management or equivalent. Higher qualification is an added advantage.
- Fresh graduates are encouraged to apply.

**Experience/ Skill**
- Knowledge in ticketing or GDS (Sabre, Amadeus and Travelport) or airline booking system will be an advantage.
- Good communication and interpersonal skills.
- Fluent in English and Bahasa Melayu both oral and written.

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

**Education**:

- Malaysian Special Skills Certificate (required)

Application Deadline: 04/06/2024
Expected Start Date: 06/06/2024



  • Subang Jaya, Malaysia Summit Hotels Management Sdn Bhd Full time

    He/she is responsible for the overall Front Office operations: i) Switchboard ii) Reservations iii) Cashiering iv) Registration (check-in / check-out) v) Night Audit To establish a dynamic and successful group of hotels and hospitality related businesses with a team of dedicated and knowledgeable people who strike constantly to devise the best approaches,...


  • Subang Jaya, Malaysia SKS Airways Sdn Bhd Full time

    **The Officer Inflight Operation Control Centre** is responsible for managing the airline catering system, ensuring accurate meal requests from the reservation system, and delivering them promptly to designated aircraft and bays according to Caterer business unit processes. The role also involves overseeing activities in the In-Flight Services Operation...


  • Subang Jaya, Malaysia SKS Airways Sdn Bhd Full time

    The role includes supervising aircraft handling for Inflight Services, ensuring meal alignment with Meal Orders, managing service issues with the caterer, and maintaining quality and standards in compliance with policies and regulations. The In-flight Operation Coordinator (IFOC) is responsible for monitoring the caterers' activities to ensure precise...

  • Office Clerk

    7 days ago


    Petaling Jaya, Malaysia Selekta Spektra Sdn Bhd Full time

    **Job Highlights: - ** - Report to the Admin & Human Resource Manager - Training will be provided - Career advancement opportunity - Good Working Environment - 5 days Job (Monday - Friday) - Fresh Graduates are encouraged Selekta Spektra Sdn Bhd is a waste management Company, providing environment friendly solutions for the transfer and management of...


  • Petaling Jaya, Malaysia One World Hotel Full time

    Must be fully conversant with the Front Office computer system. Must have knowledge of all room types, layout, amenities, and room rates. Must be familiar with the facilities in the hotel. Must be familiar with the local areas-places of interest, shopping etc. Must be full knowledge of the hotel’s accounting and credit policies and procedures. ONE WORLD...


  • Petaling Jaya, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

  • Front Office Hotel

    5 days ago


    Petaling Jaya, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...


  • Subang Jaya, Malaysia HENG SENG & COMPANY SDN BHD Full time

    Maintain Director’s office systems, including data management and filing. - Review and complete forms, agreements or letters for the Director - Organize meetings and ensure that Director is well prepared for those meetings, preparing agendas, pre-meeting briefings and meeting papers and prepare meeting minutes. - Assist the Director in daily administrative...

  • Front Office Hotel

    6 days ago


    Petaling Jaya, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

  • Travel Consultant

    4 weeks ago


    Petaling Jaya, Malaysia Sinergia Talents Sdn Bhd Full time

    **Role Description** This is a full-time on-site role for a Travel Consultant, located in Petaling Jaya. The Travel Consultant will be responsible for managing and arranging travel arrangements for clients, providing personalized customer service, making reservations, and ensuring client satisfaction. The Travel Consultant will utilize various systems and...

  • Front Office Hotel

    6 days ago


    Petaling Jaya, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...

  • Personal Assistant

    4 days ago


    Subang Jaya, Malaysia ANSARCOMP (M) SDN BHD Full time

    **Job Summary**: The Personal Assistant (PA) to Director plays a pivotal role in providing comprehensive administrative support to the director of the designated department. This position involves managing a diverse range of tasks to facilitate the efficient functioning of the director's daily responsibilities and contribute to the overall success of the...

  • Cost Accountant

    4 weeks ago


    Subang Jaya, Malaysia Sperton Global AS Full time

    The cost accountant position is responsible for all aspects of Manufacturing and Production costing analysis and inventory for all business locations. The cost accountant is responsible for comparing standard cost to actual cost and identifying and explaining variances by SKUs. The cost accountant must also work closely with engineering and manufacturing...

  • Admin

    4 weeks ago


    Subang Bestari, Malaysia Orange Travel Sdn Bhd Full time

    Provides administrative support to ensure efficient operation of office. - Answers phone calls, schedules meetings and supports visitors. - Carries out administrative duties such as filing, typing, copying, binding, scanning etc. - Completes operational requirements by scheduling and assigning administrative projects and expediting work results. - Makes...


  • Petaling Jaya, Malaysia Dr.Kyo Clinic Full time

    Job Scope: - Prefer aged 18-30 age - Greeting and welcoming visitors, clients, and guests in a friendly and professional manner. - Managing incoming calls, directing them to the appropriate individuals or departments, and taking messages when necessary. - Providing information about the organization, its products, services, and policies to visitors and...

  • Guest Service Agent

    4 weeks ago


    Petaling Jaya, Malaysia Le Meridien Petaling Jaya Full time

    Handle check-in and check-out. - Ensure the ID or Passport of each arrival guest was scan into the system and transferred to Opera System. - Is responsible for ensuring all guests are offered a faultless and speedy check-in, with the emphasis being that all guests are pre-registered and checked-in, in their respective rooms. - Should assist and help when...

  • Admin/clerk

    5 days ago


    Petaling Jaya, Malaysia Gastronomy Hospitality SDN BHD Full time

    **Job Summary**: **Responsibilities**: - **Administrative Support**: - Assist in scheduling meetings, appointments, and reservations for the Food and Beverage team. - Prepare and distribute correspondence, memos, reports, and other documents as needed. - Maintain accurate records and files, both electronic and physical, related to Food and Beverage...