Telemarketing Executive
5 months ago
**Role and Responsibilities**:
- Drive great customer experience by driving awareness and understanding of myTukar’s products and services.
- Managing leads from myTukar’s online channel to provide an end-to-end service to provide a good customer journey when using myTukar’s services.
- Managing inbound and outbound calls and correspondences for sales and services.
- Provide accurate and complete information to customers on our products and services via whatsapp and calls.
- Uphold high standards in processing and maintaining customer records/correspondents while logging customer information into system/tools provided.
- Achieve monthly sales individual and team’s target.
- Keep team lead informed by submitting activity and result reports, such as daily sales reports and compliments.
- Assisting in resolving customer complaints by call and working with internal departments for follow ups.
- Able to work with minimum supervision.
**Qualifications and Education Requirements**:
- Fresh graduate or 1 years of working experience in related field or equivalent is required for this position
- Have excellent organizational, management, communication, and negotiation skills.
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
**Experience**:
- TeleMarketing: 1 year (preferred)
**Language**:
- English (required)
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