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Product Management Intern, Digital Services

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Subang Jaya, Malaysia Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

The Digital Services team is dedicated to empowering e-commerce sellers with innovative digital tools that automate and streamline the e-commerce process. Our solutions integrate seamlessly with our delivery services, offering an unparalleled end-to-end solution in the market.

We are on the hunt for a Product Management Intern to bring fresh ideas and energy to our team. This role will directly support our Product Management team, playing a key role in developing, implementing, and optimizing our digital service offerings.

**Responsibilities**:

- Assist in the research, design, and development of new product features and enhancements.
- Conduct market research to identify trends, customer needs, and opportunities for growth.
- Collaborate with cross-functional teams, including engineering, design, marketing, and sales to deliver product initiatives.
- Help manage the product backlog, prioritizing tasks based on impact and business objectives.
- Participate in user testing sessions, gathering feedback to inform product decisions.
- Support the creation of product documentation and materials for internal and external stakeholders.

**Requirements**:

- Currently pursuing a Bachelor's or Master's degree in Business, Marketing, Engineering, or a related field.
- A passion for technology, with a keen interest in the tech and logistics industries.
- Strong analytical and problem-solving skills, with an ability to think critically.
- Excellent communication skills, both written and verbal, with an ability to convey complex ideas.
- Ability to work independently and as part of a dynamic team.
- A creative thinker with a detail-oriented approach to work.
- Prior experience in product management, development, or a related field through internships or projects.
- Familiarity with Agile development methodologies.
- Proficiency in tools such as JIRA, Asana, or similar project management software.