Gss OTC Om

Organon is a Women’s Health Company that believes in a better and healthier every day for every woman We are a passionate, global community of thousands dedicated to redefining the future of women’s health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon is our people.

We’re looking for real, passionate team players, curious innovators, forward thinkers, empowered by the idea of shaping their career, and ready to bring their fire to embrace change and the opportunities it brings for progress.

At Organon, you’ll get to enjoy the best of both worlds: the open, agile, collaborative culture of a start-up, and operating at the scale of a Fortune 500 company with an international footprint that serves people in more than 140 markets.

It’s going to be an exciting future—come be a part of it

**THE OPPORTUNITY**

The GSS Order to Cash (OtC) Specialist will work with a team of around 5 professional OtC colleagues in the GSS Kuala Lumpur Office delivering and managing end to end OtC processes. Additionally, the OtC Specialist will work daily with our global BPO partner who executes OtC Transactional services for Organon in the Region. The Specialist will be expected to support/backup as needed in a selection of the OtC process areas (Cash Applications, Credit Management and Order Management).

The Specialist will contribute to ensuring all OtC processes and transactions comply with accounting standards, policies, SOX and statutory requirements. The Specialist will also provide input to the global process owner group for operational opportunities for process and control design, as well as vendor experience. The OtC team will be organized regionally, so the Specialist will be working within a regional scope. As well as having responsibility for successful delivery of OtC operations for their region, the Specialist will help to oversee service delivery from our BPO partner and will work collaboratively with Organon Customers & Markets to have a full understanding of the business model & dynamics.

Organon was established as an independent company in June of 2021 and Organon GSS is now in the process of standing up our Kuala Lumpur Office. The OtC Specialist will be a key contributor in standing up OtC Operations. They will help to build a strong governance and relationships and establish stable, effective, standardized and controlled OtC process delivery to our GSS clients. Concurrently, Organon is implementing its Global ERP SAP S/4 Hana platform and the GSS OtC team will assume a core role in supporting this implementation.

**Position Responsibilities**:
**OtC Process delivery**:

- Deliver services in accordance with agreed Service Level, Controls and Governance.
- Adhere to policies and internal controls, comply with OtC guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion to ensure our control environment remains robust
- Bring a process improvement focus, supporting implementation of best practices and a project management discipline.
- Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
- Support training, accuracy, and timely delivery of work outputs.
- Participate with process owners and other GSS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
- Maintain professional and detailed process and related internal control documentation such as global SOPs, Regional Work Instructions etc in coordination with the OtC Global Process Owner & ICC.
- Provide consultative support to our outsource partners in Genpact Dalian and ensure timely resolution of issues
- Resolve escalated queries in accordance with agreed SLAs
- Collaborate cross functionally within the company/vendors/employees to resolve process and/or technical issues across COMET, Athena and associated OtC systems

**Support Internal Stakeholders**:

- Participate in process change and improvements
- Deliver 'world-class service' experience for customers, fellow employees, and stakeholders.
- Collaborate cross functionally
- Perform a variety of responsibilities within the Order to Cash (OtC) tower as requested

**Education & Experience**:

- Bachelor’s Degree in Business Administration, Accounting or Finance or other related to OtC
- Minimum of 2-3 years of experience in a finance or accounting department of a multinational company preferred, Fresh graduates are encouraged to apply
- Fluent in English & Mandarin (to support our BPO in Dalian and China Market)
- Experience with Internal or External Audit valued.
- Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
- Demonstrated ability to maintain financial controls.
- Experience with continuous process improvement projects
- Pays attention to details, produces accura