Sales Personnel

3 weeks ago


Johor Bahru, Malaysia Designer Cats Sdn Bhd Full time

Job Title: Sales Personnel or Executive

Overseeing Areas:
The Sales Personnel will report to the Director/Operation Manager and work closely with other teams, including Operations, Grooming, Boarding, and Retail, to ensure a seamless and integrated customer experience. The role involves collaborating with different departments to meet overall sales and customer satisfaction goals.

**Job Descriptions**:
Customer Engagement:

- Greet and assist customers in a friendly and knowledgeable manner.
- Provide information on various cat breeds, grooming services, boarding facilities, and cat products.

Sales and Product Knowledge:

- Actively promote and sell cats, grooming services, boarding packages, cat foods, and other products.
- Stay updated on the features and benefits of each product and service to effectively communicate with customers.

Client Relationship Management:

- Build and maintain positive relationships with customers.
- Address customer inquiries, concerns, and feedback in a professional and timely manner.

Cat Adoption Assistance:

- Guide potential adopters through the cat adoption process.
- Provide information on the care and needs of different cat breeds to help customers make informed decisions.

Upselling and Cross-Selling:

- Identify opportunities for upselling and cross-selling based on customer needs.
- Encourage customers to explore additional products and services.

Cat Cafe Experience Enhancement:

- Promote the cat cafe experience to customers, encouraging visits and participation.
- Ensure a positive and enjoyable environment for customers within the cat cafe.

Inventory Management:

- Monitor product stock levels and communicate with the inventory team to restock as needed.
- Participate in inventory counts and report discrepancies to management.

Sales Reporting:

- Maintain accurate records of sales transactions.
- Provide regular sales reports to the Sales Manager or relevant authorities.

Adaptability:

- Undertake any additional tasks reasonably requested by other department heads.

**Qualifications**:

- At least Diploma or Certificate holder in Sales & Marketing, Accounting, Business Administration or a related field.
- Experience in sales is advantageous.
- Able to write & speak English and Bahasa Malaysia fluently. Other languages like Mandarin or other languages are advantageous.
- Able to work efficiently, independently to complete tasks on time with mínimal supervision.
- Good attitude, hard-working, well-disciplined and punctuality.
- Has a own transport

Additional Requirements:

- Passion for cats and a deep understanding of their care needs.
- Adaptability to the unique challenges and requirements of a business focused on cat-related services and products.

**Salary**: RM2,000.00 - RM2,500.00 per month



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