IT Executive

Support IT department in daily operations to ensure smooth operations and business continuity, including support the technology.
- Ensuring information security policies and procedures are observed and enforced, including data protection, backup, and recovery.
- Assist in all IT related projects. Complete projects by planning, executing, monitoring, and coordinating resources, and timelines.
- Resolving IT support requests from employees.
- Answering employee questions regarding computer systems
- Gathering and analysing data to diagnose problems with computer systems
- Changing configurations, setting, and permission to fix computer issues
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed.

**Requirements**:

- Familiarity with Point of Sale (POS), commerce systems, accounting software is a big plus.
- Experienced with using helpdesk, CRM, and remote support software systems.
- Excellent communication and problem solving skills with ability to multitask.
- Knowledge in Microsoft Dynamics NAV and Xilnex is an added advantage.
- Min 2 years of experience required