Social Media Specialist
6 months ago
**Position Overview**:
**Key Responsibilities**:
- Manage the company's social media accounts on Facebook, Instagram, and TikTok, and create engaging content to enhance brand awareness and customer engagement.
- Utilize graphic design skills to create visually appealing digital marketing materials, including graphics, videos, and other multimedia content.
- Manage Facebook, Instagram, and TikTok Ads, including campaign creation, targeting, optimization, and budget management.
- Oversee the management of Foodpanda and GrabFood platforms, including menu updates, promotions, and customer engagement.
- Utilize the Hubbo POS platform for menu management and sales tracking, ensuring accurate reporting and analysis of sales data.Implement SEO strategies to improve website visibility and search engine rankings.
- Monitor and respond to Google reviews, ensuring timely and professional interactions with customers.
- Experience with ChatGPT or similar AI-powered chatbots will be an added advantage.
- Experience with WordPress for website creation and updates will be an added advantage.
- Collaborate with the marketing team to develop digital marketing strategies and initiatives aligned with business objectives.
- Work closely with external agencies and vendors to execute digital marketing initiatives effectively.
- Track and report on the performance of digital marketing campaigns, providing insights and recommendations for optimization.
**Qualifications**:
- Diploma or Bachelor's degree in Marketing, Digital Media, Communications, or related field.
- Experience managing Facebook, Instagram, and TikTok Ads is required.
- Familiarity with Foodpanda and GrabFood platforms is preferred.
- Experience with Hubbo POS or similar POS platforms for menu and sales tracking is a plus.
- Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Experience with WordPress for website creation and updates will be an added advantage.
- Excellent written and verbal communication skills, with the ability to create engaging content for various digital channels.
- Creative thinker with strong analytical skills and attention to detail.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Passion for the F&B industry and a desire to drive innovation and growth in a dynamic environment.
**Benefits**:
- Competitive salary and benefits package
- Opportunities for professional development and advancement
- A dynamic and collaborative work environment
- Discounted meals at Gila Burger restaurants
**How to Apply**:
**Job Type**: Permanent
Pay: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Additional leave
- Free parking
- Maternity leave
- Meal provided
- Parental leave
Schedule:
- Monday to Friday
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