Chemist
6 months ago
**You will be responsible for Technical support for Heubach BU PP in SEAP, based in ATAC Malaysia**
Specific accountabilities, while not limited to, include:
- Technical support to Customers, Distributors, Sales and Marketing staff in the form of data and displays required to promote the sale of Heubach PP products.
- Extensive customer support through direct visits, regionally in Asia Pacific
- Technical assistance in promoting Heubach products at trade shows, etc.
- Comprehensive support to the manufacturing group to facilitate the achievement of quality.
- Support for the Research & Development group, where required, to assist the achievement of research objectives.
- Investigative testing and resolution of customer complaints with reporting mechanisms
- Maintaining accurate and detailed records of any development work undertaken, in line with standard procedures.
- Supervision of scale up trials resulting from customer approvals of new product developments.
- Ensure conformity to Company safety and environmental policy and objectives.
- Participate in the Industry Co-ordination Teams. Performing market assessments relating to existing and future potential products.
- Other duties and responsibilities as assigned from time to time.
- Performing technical market assessments relating to existing and future potential products.
**What We Are Looking For**:
- University degree or equivalent, preferably in chemistry or associated field of study.
- Minimum (3) years’ experience in pigments, coatings, ink, or plastics industries.
- Experience in managing a diverse, technically oriented customer base
- Team player with excellent communication skills, oral and written.
- Project & product management.
- Detailed knowledge of color matching and tinting systems
- Complaint resolution
- Proven interpersonal skills, tact and diplomacy.
- Ability to project a professional positive public image and goodwill.
- Ability to work with sensitive and confidential information.
- Team player with excellent communication skills, oral and written.
- Fluency in oral and written English.
- Oral knowledge of other languages are advantages.
**We offer**:
- An exciting, versatile and challenging work environment
- A high degree of flexibility in your activities and tasks
- Tailored training to support your development needs
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