Employment Investigator

2 weeks ago

Kuala Lumpur, Malaysia ByteDance Full time

About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

About The Team
The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

**Responsibilities**:
1. Develop and optimize robust investigation standards and disciplinary matrix to ensure transparency, objectivity and consistency throughout the team;
2. Maintain oversight and accountability for investigation case management system, keep improving the efficiency and effectiveness;
3. Conduct confidential internal investigations into allegations of violations of internal policies, including but not limited to bullying, discrimination, harassment, retaliation and produce comprehensive and clear investigation reports and/or outcomes;
4. Drive the disciplinary procedure in line with the investigation report, and align with key stakeholders to get to consensus;
5. Monitor and implement corrective action plans to enhance controls and processes;
6. Identify ethics & compliance matters that require improvement, working with our ER leader & various internal groups to amend policies and drive training and awareness approach accordingly;
7. Participate in the identification and delivery of continuous improvement initiatives to improve the policy framework, increase knowledge within the company.
Minimum Qualifications
1. Experience with solid and traceable experience in workplace investigations, ER, or HR;
2. Experience in investigating and advising on employment-related matters is mandatory;
3. Demonstrated ability to navigate successfully within ambiguity, with multiple priorities in a fast-paced, changing environment.

Preferred Qualifications
1. Working experience in multiple APAC jurisdictions and knowledge in labour law will be highly advantageous;
2. Excellent Project Management skills, strong communicator with the ability to manage various stakeholders/programs concurrently;
3. Must be hands-on with a bias for action and be flexible to meet the needs of our rapid growth.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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