Banquet Supervisor

RESPONSIBILITIES:

- Meet and greet clients.
- Oversee catered functions, in house and off site.
- Responsible for making the function space visually appealing and presenting the menu offering for the event.
- Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
- Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
- Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
- Provide excellent customer service and ensure customer needs are met.
- Provide unique and creative ideas to enhance meetings & group experience.
- Should posses in depth Knowledge of Food and Beverage preparation and presentation.
- Supervise events and team members throughout service.
- Guide the Banquet servers in set up of tables and place settings.
- Be familiar with all current and upcoming event details.
- Resolve staff and customer concerns quickly and efficiently.
- Co-ordinate with the Kitchen and housekeeping department.
- Should be able to work under pressure and also work in long or break shifts.
- Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage manpower for monthly.
- Assist the Banquet Manager with scheduling, training and performance management.
- Should have experience in operating POS (point of sales) Software’s.
- Responsible for monthly inventory, consumption spreadsheet and banquet staff labours.
- Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

**Requirements**:

- Degree or Diploma in hotel Management or equivalent,
- Good MS office skills.
- Previous experience in similar Job role or minimum 42years experience as Banquet Captain.
- Experience in Hotel management software and Point of sale software.
- Good communication skills
- Able to communicate in additional language is an added advantage

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Meal allowance

Schedule:

- Rotational shift

Ability to commute/relocate:

- Seri Kembangan: Reliably commute or planning to relocate before starting work (required)