HRss Manager

Why work with us?
We are a world-class, diverse team of marketing strategists, developers, analysts, designers, and writers who work together to get things done the smart way.
We value personal and professional growth; thus, we only hire people who are passionate in what they do. We support their growth by creating a work environment that encourages collaboration, and mutual respect. We work with integrity, have a lot of FUN, and we are staunch believers in work-life balance. Our collaborative nature enables us to quickly share the best practices among our teams and recommend new ideas to our clients that are ready to implement.
And we’re all about that growth. Our revenue, employees, and client base are expanding rapidly - doubling every 4-6 months. Our clients are industry leaders and multimillion-dollar companies who have trusted 2X to deliver tens of millions in pipelines and thousands of qualified leads.

The brief
As the HRSS Manager, you will work closely with your peer to co-manage a dynamic HRSS team, supporting multiple facets of HR, administration, and operations. You must possess strong leadership, love working collaborative and efficiently with others and have a passion to enable others to succeed.

Challenges you’ll tackle (Accountabilities and Responsibilities)
- HR and Admin Support
- Manage the daily HR administration, procurement, and office operations.
- Manage the HR support tickets raised by employees, including coaching of team members and employees.
- Manage employee database systems to ensure data and records are compliant according to the process.
- Manage vendors to result in high compliance to process and excellent service delivery.
- Provide support to other HR functions and departments in terms of policy, process, and people management.
- Lead the annual compliance requirements for various audit processes including, financial, legal, good governance, and any other requirements from local authorities and the follow-throughs stemming from the audits and compliance requirements.
- General Management
- Lead and support various projects from senior management, including employee engagement events and activities, HR escalation, and crisis management.

**; Requirements**:
- Job Requirement
- Over 10 years hands-on of experience as an administrative expert and HR Generalist.
- Experience in initiating, executing, planning, managing, and strategizing to achieve desired outcomes.
- Able to deliver high impact even with a small team.
- Pleasant personality with flexibly to adapt to the environment.
- Able to work with all levels of employees and stakeholders in the organization.
- High sense of ownership and is objective driven.
- Ability to coach employees and offer useful advice.
- Able to communicate fluently in English both verbally and in writing.
- High level of personal flexibility required, infrequently the work may require working beyond normal working hours, weekends, and Public Holidays.
- High-level comfort using digital tools, familiarity with MS Office is a given.