Team Mgr, Medical Mgmt

2 weeks ago

Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Human Resource- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Work closely with Circle Lead to strategies, oversee and administer Medical Management to achieve GHR’s vision and goals.
- Collaborate to deliver HR Solutions and Advisory to business units and support internal HR colleagues
- Ensure compliance with Group Policies and Procedures and Regulatory requirements
- Drive efficient processes and procedures to ensure appropriate controls are maintained and service standards are achieved
- Provide support, advise and resolution of queries on all Medical and GPA/GTL related matters

**Key Responsibilities**:

- Responsible for overall management of the Medical Managements.
- To offer support to members of the Unit and encourage their continuous development.
- To ensure the Unit is up-to-date and meet with all of the aspects of Internal Policies, Procedures and Guideline.
- To represent Circle Lead at HoD, Working Committee and other Cross Functional meetings, and to disseminate relevant information to members of the Unit
- To propose and manage related Medical Management’s budget and resources to ensure the efficient and effective use of all resources.
- Oversee the overall operations of medical and insurance administration
- Manage & ensure all processes are compliance with statutory and internal HR rules and regulations.
- Prepare proposal paper for medical and insurance renewal and claims by staff Manage, respond and resolve staff issues relating to medical and insurance in a timely manner
- Notify insurance companies on potential claim in a timely manner & manage database on medical/insurance for efficient monitoring.
- Monitor and ensure monthly enrollment & termination to medical & insurance providers
- Verify all bills for payment and ensure timely & accuracy of medical and insurance payment to respective parties
- Exercise discretion in processing documents / information of a confidential nature
- Closely monitor the SLA of processes.
- Review & initiate process improvement

Interpret Group policies and statutory requirements affecting related procedures
- Requirements

**Requirements**:
Bachelor Degree - Degree holder in any discipline.
- Minimum 5 years working experience in related field
- Hands-on and sound knowledge of Employment Laws and best practices, as well as staff benefits administration.
- Excellent verbal and written communication skills
- Results oriented
- Good interpersonal and able to interact with people of all levels
- Meticulous, team player and able to exercise judgment within defined procedures and practices to determine appropriate actions
- Maturity to handle confidential information

Minimum supervision and able to handle pressure
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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