Customer Service Mandarin Trainer

4 months ago


Alor Setar, Malaysia Two95 International Inc. Full time

Job Title -Trainer
Language - Mandarin
Reporting to Training Manager
Location - Penang

**Responsibilities**:

- Design effective training programs.
- Prepare training materials.
- Conduct training and refreshers.
- Support and mentor new employees.
- Conduct evaluations to identify areas of improvement.
- Monitor, analyse & train trainees’ performance and call out any unusual trends.
- Identify training needs by working with operations team and QA.

**Requirements**:
**Requirements**:

- Degree in discipline or equivalent diploma
- 3 years customer service experience with minimum 1 year training experience
- Fast learner and independent
- Minimum bi-lingual proficiency.
- Language proficiency in English and Mandarin is mandatory.
- Customer Service knowledge and/or experience is strongly preferred.
- Proven experience as corporate trainer in the customer service industry is a plus.
- Understanding of effective teaching methodologies and tools.
- Willingness to keep abreast of new techniques in corporate training.
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
- Affluent communication, presentation, and public speaking skills.
- Organizational and time management abilities.
- Critical thinking, analytical and decision-making abilities



  • Alor Setar, Malaysia IT Business Solutions Sdn Bhd Full time

    Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...


  • Alor Setar, Malaysia 1Millennium International Sdn Bhd Full time

    To attend/answer inbound calls from customers, identify their problems and assist them to solve he problems by providing the right solution/trouble shooting. **Job Type**: Contract **Salary**: RM1,800.00 - RM2,100.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday - Rotational shift Supplemental pay types: - Commission pay -...

  • Electronic Promoter

    4 months ago


    Alor Setar, Malaysia humantech service sdn bhd Full time

    **Requirements** - Retail experience will be added advantage. - Fresh graduate are welcome to apply. **Location** - SURIA JERAI ELECTRICAL ( SIMPANG KUALA ) **Responsibilities**: - Engage with potential customers to promote products and services. - Show potential customers the features and advantages of the product. - Offer precise and current details...


  • Alor Setar, Malaysia CXL Executive Sdn Bhd Full time

    CUSTOMER SERVICE CUM CASHIER LOCATION : ALOR SETAR,KEDAH INTAKE : IMMEDIATELY ( AFTER RAYA) MINIMUM EDU: SPM WORKING HOURS: 10AM-8PM (M) / 11.30AM- 9.30 PM (A) SUNDAY: 9.30 AM - 7.30PM 5 WORKING DAY, 2 DAYS OFF (ROTATIONAL) JOB DESCRIPTION: Primary Responsibilities: - Perform basic cashier role such as processing and receiving payments and issuing -...

  • Customer Service

    3 months ago


    Alor Setar, Malaysia Elexa Creative Global Full time

    Able to close deal customer with in whatsapps - High communication Skill - High Decipline and having good target in close deal - High motivation people - Good attitute - High skill in making LIVE on Shopee, Tiktok and Facebook **Job Types**: Full-time, Part-time, Permanent, Contract, Temporary, Fresh graduate Contract length: 3 months **Salary**:...


  • Alor Setar, Malaysia PT. Teknologi Perdana Indonesia Full time

    We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia. This job is definitely for you if you are an active...


  • Alor Setar, Malaysia Clinsam Enterprise Full time

    Clinsam Enterprise Job Highlights - Able to work from home - Monday to Friday We are looking for a **Customer Service Representative** to join our team based in Malaysia. We are looking for the right people to do the work. Roles and Responsibilities: - Perform data verification and assist with uploading data to the system. - Monitor delivery orders to...


  • Alor Setar, Malaysia PT. Teknologi Perdana Indonesia Full time

    We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia. **Our team is constantly expanding, so our...


  • Alor Setar, Malaysia KK LINE ONE SDN BHD Full time

    Client relations act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. We are company base on telecommunication.We...

  • Customer Service

    3 months ago


    Alor Setar, Malaysia KK LINE ONE SDN. BHD. Full time

    RESPONSIBLE - Provide a prompt and professional response to customer inquiries on social media like FB, Instagram etc - Contact or call clients via WhatsApp - Promote products & installment plan to customers recommend LOAN to customer Pay base by commission / Basic + commission JOB REQUIREMENTS - Required skill(s): basic communication skill, basic...


  • Alor Setar, Malaysia RED ONE NETWORK SDN. BHD. Full time

    Corporate Overview redONE Network Sdn Bhd was established in 2012. We are proudly known for being the first Mobile Virtual Network Operator (MVNO) to provide mobile Postpaid services by using Celcom Axiata’s fast and reliable 5-star network infrastructure. Today, we do not only focus on Postpaid Plans but also Prepaid plans as we wish to cater to everyone...


  • Alor Setar, Malaysia Kulim Topwheels (Alor Setar) Sdn Bhd Full time

    1) Responsible to manage the retail sales by organizing and leading the service advisor in their achievement of targeted sales, throughput and implement aggressive selling and customer retention activities. 2) To plan and manage the front office reception to achieve targeted customer satisfaction index. 3) Ensure strict compliance to company's policies and...


  • Alor Setar, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: INBOUND CALL CUSTOMER SERVICE Work Location : Alor Setar, Kedah Training Location: Bangsar, Kuala Lumpur Working Days : 5 days per week Working Hourse: 8.00 AM -12.00 PM (Rotational shift) Intake : Immediately Range Salary : RM1,800 - RM 2,100 Benefits: Allowance + Medical Insurance Requirement: - Minimum SPM (Fresh Graduate an encourage...

  • Financial Executive

    4 months ago


    Alor Setar, Malaysia J Recruit Recruitment Firm Full time

    **Work Benefits** - Basic Salary of RM2300 - RM10,000 with commissions, bonuses, and cash incentives - Yearly incentive trips and performance bonus - Preferential of Banking facility rates - Unlimited Medical Coverage - Permanent Employment **Responsibilities** - **Sell and promote bancassurance products** and identify customer segments for new sales -...


  • Alor Setar, Malaysia PT. Teknologi Perdana Indonesia Full time

    We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia. This job is definitely for you if you are an active...

  • Brand Officer

    3 months ago


    Alor Setar, Malaysia Kunkwan International Mandarin Training Centre Full time

    Join Our Team as a Brand Officer! We are currently seeking a highly motivated and enthusiastic individual to join our team as a Brand Officer. You will have the opportunity to work from home or at our office **Requirements**: - Age between 22-30 years old - Male or female - Ready to learn with a good attitude, discipline and committed - Possess own...


  • Alor Setar, Malaysia Perodua Edaran Sungai Korok Sdn Bhd (B&P) Full time

    **Department** After Sales Department **Location** Tandop, Alor Setar **About Us** Edaran Sungai Korok (Body & Paint) founded in 2013, we are 1 of the biggest Perodua Authorized Body & Paint Hub in Northern Malaysia. **Role and Responsibilities** - Greets customers in a timely, friendly manner and obtains vehicle information - Provide optimum customer...

  • Customer Service Agent

    4 months ago


    Alor Setar, Malaysia PT. Teknologi Perdana Indonesia Full time

    **Our company not only helps connecting taxi drivers and passengers, but also offers different types of services, like goods and food delivery. Our user base is constantly growing, now we have more than 30 million clients all over the world.** As we are consistently developing on a global stage, we seek for more employees that can help us insure our growth....


  • Alor Setar, Malaysia RAINBOW HANDICRAFT SDN. BHD. Full time

    To perform customer care management in online platforms by maintaining an excellent response rate and effective solutions to customers. MUST have Knowledge of Shopee sales flow. Vision : Inherit the essence of innovation, be the leader in wedding and home decoration market. Mission : # Human Oriented : > Team spirit # Customer First : > Affordable Price >...


  • Alor Setar, Kedah, Malaysia Continental Full time

    Job DescriptionKey Responsibilities:Ensure plant implementation and compliance to IATF 16949:2016, internal and external customer requirements in the respective areas.Monitor and maintain local QMS documentation (e.g., Process Flow, FMEA, CP, WI) to ensure relevance with current operational situations and alignment with QM central and customer...