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Manager, Strategy Planning

1 month ago

Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Additional Information** 1 year contract

**Job Number** 23204191

**Job Category** Sales & Marketing

**Location** Kuala Lumpur Office, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management
**JOB SUMMARY**

The **Manager of Strategy Planning & Deployment, Asia Pacific **is a key member of the Brand, Loyalty, Marketing, Revenue, Sales & Distribution Digital, Strategy Planning & Services organization (i.e., Consumer Operations), which provides business consultancy and project management services to Asia Pacific Consumer Operations teams. The position will report into the Senior Manager, Strategy Planning & Deployment. This role is responsible for:

- Providing critical thinking, structured problem-framing and constructive solution-building capabilities to cross-functional project teams
- Engaging key stakeholders to identify, plan and execute consulting projects that support the strategic priorities of the company
- Designing, developing, facilitating and leading the execution of strategic planning efforts
- Leading associates, cross-functional teams and external partners implementation of Consumer Operations strategic initiatives
- Providing end-to-end project management, effective communication and analytical support for various Consumer Operations programs to ensure successful delivery of project objectives
- Activating and sustaining effective business relationships through strategic thought leadership and strong abilities to navigate and influence across the Asia Pacific organization

Success in this role requires strong organizational skills, strategic thinking, strong work ethic, and the ability to manage multiple complex project and priorities concurrently. This position will work closely with other departments within Marriott’s Asia Pacific Headquarters (e.g., Loyalty, Sales & Distribution, HR, Revenue, Reservations, Digital, Operations, Finance, IT etc.) as well as with senior leadership in the field.

This individual will focus on the following project types:

- **Deployment projects**: Leading the planning and execution of large-scale deployment projects (e.g. rollout of new capabilities to all hotels) including change management communications
- **Project management projects**: Providing project management support in key cross functional initiatives (e.g. APAC Integrated Payment Gateway & Tokenization Project) including creation of detailed timelines and milestones, project governance and tracking and development of future operating model
- **Strategic projects**:Leading** **the planning, problem solving, research, and analyses to develop recommendations (e.g. business cases) for key business issues

**CANDIDATE PROFILE**

Education and Experience
- 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
- 6+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance

OR
- 8+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance

**Attributes, Skills & Experience Preferred**
- Prior hotel working experience is mandatory
- Prior revenue management, sales, finance or front office operations working experience is preferred
- Prior project management experiences would be advantageous
- Prior experience in large scale deployment projects and working with cross functional teams would be advantageous
- Strong change management skills including ability to communicate changes clearly and persuasively, anticipate issues that may arise and strategically involve and influence senior leaders to motivate change
- Strong communication and presentation skills (esp. to senior leaders)
- **Strategic Thinking**:Strong at analysis, creative brainstorming, design, end-user/customer segmentation and mapping in order to support solution-focused problem solving to critical business challenges.
- **Change and Ambiguity**: Able to support the organization and team in working through unclear situations, challenges and opportunities through strong situation analysis and framing, rapid stakeholder assessments, critical decision making, solution brainstorming, and making data-driven way forward recommendations.

**CORE WORK ACTIVITIES**

**_ Project and Strategy Leadership_**

Leads cross-functional teams comprised of discipline experts from other Consumer Operations departments & Operations, HR, Finance, and Asia Pacific Consumer Operations Leadership to:

- Plans and implements Asia Pacific Consumer Operations initiatives with mínimal oversight, working with Asia Pacific Consumer Operations leaders and Senior Director, Strategy Planning & Deployment to meet project objectives and goals on time and on budget
- Provides project management, analytical and communication support for cross-functional project