Outlet Manager

You will oversee Pau Kiosk name Emran Pau.

**Job Scope**:

- Oversee the daily operations of outlet for smooth operations.
- Plan and assist daily workloads to outlet associates.
- Establish operational strategies to meet quality and customer service standards.
- Maintain the outlet facility clean and safe.
- Obtain customer feedbacks and recommend necessary outlet operational changes.
- Schedule orientations and job trainings to outlet associates.
- Organize regular meetings to discuss about issues and updates.
- Analyze and resolve problems in a timely and accurate manner.
- Organize special events and entertainments to attract more customers - based on company promotions.
- Address customer queries courteously and ensure customer satisfaction.
- Develop cost-effective operational plan to achieve outlet goals.
- Assist in cash handling activities and develop expense and revenue reports.
- Contributes to achieving profitability through cost controls and shift management.
- Take monthly inventories with monitor supplies and maintain an optimum stock level so as to meet their customer’s demand.
- Avoid excess and detect waste for optimum profit without affecting the company’s performance.
- Manage and focus on safety and health standards in order to make sure that your teams have good knowledge on safe working condition.
- Assume other relevant tasks as assigned from time to time.
- To maintain within budget at all times.

**Requirement**:

- A minimum of 2 years' relevant working experience.
- Outspoken personality
- love to meet and communicate with people.
- Independent, and ability to maintain confidentiality.
- Well organized with strong time management skills.

**Salary**: RM2,800.00 - RM3,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Nilai: Reliably commute or planning to relocate before starting work (required)