Sales Executive

2 weeks ago

Putrajaya, Malaysia VALIRAM Full time

**Position Summary**
- To create and maintain a long-term relationship with the customers in order to achieve sales goals
- Represent the Brand in a positive manner while ensuring recurring business.
- Responsible for assisting customers with choices, assist and provide information about the product in question.
- Foster a positive, engaging and ethical working environment

**Responsibilities**:
Drive the Sales
- Work to hit individual sales and other store targets.
- Execute sales strategies and action plans implemented by the Managers.
- Maintain a tight control on discounting and giveaways/ discontinued products
- Ensure all monies and sales transactions are accordance to the operation procedures.

Achieve High Service Standards
- Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
- Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times.
- Responsible to collect Customer Registration Card as per store target
- Work with the Manager to best handle customer complaints.
- To comply with Brand standards, company SOP and the Code of Business Conduct.

Maintain Best Retail Standards
- Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs.
- Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times.
- Ensure visual merchandising are implemented efficiently.
- Be vigilant and practice regular checks on staff movements during operating hours.

Inventory Integrity
- Working together with Managers and floor to manage inventory and minimize stock losses
- Conduct daily, monthly stock count for store.
- Resolve discrepancies within 2-3 days and report all findings to Manager
- Monitor and coordinate receiving of merchandise and price tagging according to operation procedures
- Qualitative security measures to prevent theft and pilferage.

Reporting
- Updating customer database on frequent basis.
- Responsible for all stock control documentation. Ensure timely and accurate submission.
- To support Managers in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner
- Any Ad Hoc reporting as required by the Managers.

Personal Development
- To have and maintain at all times competent product knowledge
- Complete E-Learning Modules on timely manner

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail sales: 3 years (required)

**Language**:

- Mandarin (preferred)
- English (preferred)

Expected Start Date: 09/01/2023

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