Retail Sales Assistant

3 weeks ago

Kuala Lumpur, Malaysia KEX Express (M) Sdn Bhd Full time

**Working hours: Monday - Sunday (Rest Day 1 day per week either Saturday or Sunday)**

**Responsibilities**:

- Welcome and greet visitors who enter our service point.
- Manage incoming calls - respond to oncoming phone calls promptly and courteously.
- Aid customers with inquiries, furnish details about our courier services.
- Record, categorize, and manage both incoming and outgoing courier shipments and packages.
- Parcel handling - Organize, distribute and oversee incoming and outgoing parcels and mail correspondence.
- Maintain service point area.
- Provide assistance with diverse administrative tasks, including data entry, filing and other service point
- related duties as required.
- Keep precise records package deliveries, and other pertinent documents to facilitate efficient business operations.
- Attain sales revenue, shipment, and leads targets. Secure, retain, and cultivate Cash Customers through proactive sales "hunting" activities such as calls.
- Identify opportunities to offer additional services to the existing client base, enhancing both volume and sales revenue.
- Undertake assignments and special projects, including sales campaigns, as directed by the Retail Manager.

**Requirements**:

- Education: Diploma or equivalent qualifications.
- Proven work experience as a receptionist or in a customer-facing role is an advantage.
- Excellent communication skills, both verbal and written.
- Exceptional customer service skills with the ability to remain calm under pressure.
- A genuine passion for the retail and sales industry
- Well-groomed, cheerful and well-adapt to environment easily.
- Good communication and persuasion skills
- Active, hard-working, and outgoing when doing sales
- A drive to develop and achieve results
- Computer literate, able to study and learn fast.
- Possess own transport.

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- Mandarin (preferred)

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