Resort Room Division Manager

Customer Service - Delivers the service sequence and provide exceptional guest service at all times. - Provides excellent service to internal customers as appropriate. - Be familiar with the Resort’s products and services and policies. - Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through...

To assist the supervisor Housekeeper in planning, organizing the overall public area, guestrooms, laundry and linen room operations as well as maintaining established standards according to our hotel. Adena Beach Resort, a 3 star resort offering a 200m private stretch of beach, is in Berserah along the renowned Balok Beach which had been hailed as one of the...

The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Adena Beach Resort, a 3 star resort offering a 200m...

1. Ensures professional sales calls using Mangala’s selling principles and Driving Customer Preferences philosophies. 2. Carefully plans sales calls into defined objectives. 3. Maintains a detailed knowledge of Resort facilities, features and services. 4. Conducts extensive competitor researches and maintains excellent product knowledge of the Resort. 5....

Job Title: Technical Services Manager Location: Kuantan, Pahang Industry: Hospitality Salary Range:Rm7000-RM10000 **Duties and Responsibilities**: - Leading the team of technicians and regarding relationships with sub-suppliers - Regularly carrying out preventive maintenance measures - Ensuring the maintenance and repairing of machines and equipment in the...

Responsibilities: 1. Develop a comprehensive and diverse range of recreational programs, including yoga classes, Tabata workouts, Zumba sessions, gym activities, and water sports. 2. Collaborate with the resort management team to align programs with guest demographics and preferences. 3. Stay updated on current fitness and wellness trends to introduce...

Supervises and assists with all housekeeping activity in given areas of the hotel - Checks all vacant rooms, reports any discrepancy of rooms to Room Division Manager - Checks maids for appearance, uniform, deportments, etc - Checks all linen carts have ample linen, supplies and detergents - Inspects all rooms cleaned in assigned areas to his/her...

1. Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up-sell alternatives. 2. Oversees the function of all Food and Beverage operations, team members, facilities, sales and costs to ensure maximum Food and Beverage profit is achieved. 3. Identify customer...

1. Ensures professional sales calls using Mangala’s selling principles and Driving Customer Preferences philosophies. 2. Carefully plans sales calls into defined objectives. 3. Maintains a detailed knowledge of Resort facilities, features and services. 4. Conducts extensive competitor researches and maintains excellent product knowledge of the Resort. 5....

Collaborate with the Executive Chef to design and develop a diverse and innovative plant-based menu. - Research new ingredients, experimenting with recipes, and ensuring that the menu caters to a wide range of dietary preferences - Oversee the preparation and cooking of plant-based dishes to maintain consistent quality and presentation. - Responsible for...

Directs, controls and co-ordinates the activities of all cooks engaged in preparing and cooking food, to maintain an efficient, profitable and smooth food service at all times. 2. Develops attractive menus and creates standard recipe cards with pictures according to the resort’s policy. 3. Inspects and monitor storerooms, refrigerators and freezers daily...

Job Title: Technical Services Manager Location: Kuantan, Pahang Industry: Hospitality Salary Range:Rm7000-RM10000 **Duties and Responsibilities**: - Leading the team of technicians and regarding relationships with sub-suppliers - Regularly carrying out preventive maintenance measures - Ensuring the maintenance and repairing of machines and equipment in the...

Takes customer orders and answers questions on food items. - In addition to making food recommendations, and counter serving food and beverages to customers. - Prepares the bill and performs cashiering duties. - Responsible for serving food and assisting with catering duties at banquets, buffets and events. - Assisting with food preparation in the kitchen,...

Under the responsibility of Sports Manager - Guaranteeing and respecting hygiene and security procedures at the pool and its surroundings - Responsible for the safety of our guests - Dividing the pool in function of the activities - Give aqua aerobic lessons - Organize and participate to various sporting activities and other events in the resort - Ensure the...

Position: Project Manager for Private Resort located in Cherating, Pahang Min 7 Years Working Experience building and construction industry Job Scope: 1. Supervise workers and subcontractors. 2. Liason with local authority, contractors, suppliers 3. Manage orders and deliveries of construction materials. 4. Report to management on project status,...

Maintain a friendly, cheerful and courteous demeanour at all times. -Allocate rooms to expected arrivals after checking the guest’s preferences and special requests. -7. Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. -Performs other duties as assigned, requested or deemed...

Responsible for preparing dishes, managing and coordinating all aspects of Kitchen Department with the goal of maximising revenues and profits to agreed budgets. - Responsible for ensuring the smooth operation of all Food & Beverage preparation. - Use various financial management skills to analyse performance results to identify profitability shortfalls or...

1. Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. 2. Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. 3. Implements national sales programs by developing field...

Responsible for cleanliness, orderliness and appearance of the entire Hotel. - Ensure that rooms are made as per company standard. - Maintain par stock of guest supplies, cleaning supplies, linen and uniform. - Develop and implement Housekeeping systems and procedures - Prepare reports for management information. - Plan, control and supervise Horticultural...

Fully responsible of rooms and floor corridor cleanliness - Makes bed using fresh linen - clean bathroom vanity counter, basins, bath tub, shower curtains and floor mat. - reports on items left behind by guest to supervisor and also on the condition of the room - to perform any additional duties and responsibility as when requested by the management. Hotel...