Technical Writer

Develop comprehensive documentation such as product manuals, online help, and user guides that meet organizational standards.
- Responsible in all aspects of Technical Documentation including preparation, publishing, customization, repository, and continuing enhancement.
- Responsible to prepare documentation including deployment, training, guideline requirements and support as per required by the stakeholder.
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content that meets the needs of the stakeholders.
- Develop and maintain detailed databases of updated and appropriate reference materials for each product.
- Evaluate current content and develop innovative approaches for improvement to ensure that documentation remains relevant.
- Work with business analysts and developers to ensure that accurate information is provided to users.
- Collaborate with cross-functional teams, including design, engineering, and marketing, to ensure that technical content is consistent and accurate.
- Create documentation for end-users, developers, and system administrators, ensuring that all stakeholders have access to the information they need to effectively use and maintain products and systems.
- Work closely with Business Analyst to understand trends and developments and ensure that technical documentation reflects these changes.
- Participate in product design and development meetings, providing feedback and suggestions on the technical documentation process.
- Ensure that all technical documents are stored and managed in an organized manner, making them easily accessible to relevant stakeholders.

**Salary**: RM2,700.00 - RM4,700.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bandar Baru Bangi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Technical Documentation: 1 year (required)