Asst Mgr Database Administrator
2 weeks ago
Asst Mgr Database Administrator
Division Government Specialised Services
MENARA TM ANNEXE 2, KUALA LUMPUR, Wilayah Persekutuan
Closing Date: 08/07/2023
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About the Job
Key Responsibilities
- To maintain Database for 3 Response Centres, 3 Service Technology Centres, Training Centre and Staging.- To manage main sites such as System Technology Center (STC), Response Center (RC) and training center comprising of MERS 999 system especially on the Database performance by ensuring all databases are operated and backed up.
- To assist in preparation of new specification/ standardization, negotiate with vendors on operational requirement which is Maintenance Support Services Contracts for MERS 999 system to ensure contracts effectiveness so as to ensure system stability and timely services availability to customer.
- To support MERS 999 system 24/7 for software and hardware and to ensure all system faulty is restored according to Service Level Agreement (SLA).
- Carry out 2nd level restoration procedures as well as monitor and maintain the updates of all Trouble Tickets (TR) restoration progress in the Network Monitoring System (NMS) fault tracking modules to ensure that all faults are attended and restored according to proper procedures in order to achieve Service Level Agreement as agreed with the customers.To implement the migration activity as well as contingency plan readiness to ensure smooth and timely execution.
- Analyse, recommend and establish improvement of business processes of network connectivity, integration and operational so as to exceed customer expectation satisfaction (CSI).
- Responsible to implement quality process/records for operational process and procedure and to support any quality improvement programs/projects.
We Value
- Minimum 3 years in OS Linux and Windows Server 2008, Database Management and Administration, familiar in Oracle, PHP Scripting and Mysql Database
You Must Have
- Education in Bachelor Degree (Computer Science / (Computer Software / Computer Systems / Electronic Computer) Engineering / Information Technology related fields)
Job Details
**Position**
**- Asst Mgr Database Administrator**Division**
**- Division Government Specialised Services**Company**
**- TM Technology Services SB**Region**
**- HQ**Employment**
**- Contract - Project**Type**
**- Executive
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