IT Technician

1) Assist in performing hardware and software installation procedure. 2) Provide support in troubleshooting hardware and software issues. 3) Installing and configuring hardware and software components to ensure usability. 4) Troubleshoot to identify and resolve problems in a timely manner. 5) Managing technical documentation. 6) Assist to identify computer equipment shortages and place order when necessary. 7) Provide users with on-going assistance in their information technology problem. 8) Establishing good relationships with all departments and colleagues. 9) Perform others duties as assigned.
Established on December 2020 as IR Technology & Services Sdn Bhd (IR Tech) aims to become total distributor and provide services to meet the dealer and customer needs in IT industry. It is located at Taman Cempaka, Ampang Selangor. We already been supplied various of IT hardware to computer shops all around Malaysia. Besides, we also do retails of Laptops and Computer to fulfill all the requirement specifications from customer. IR Tech continuously expanding it’s expertise by evolving in servicing and repair laptop, pc and others IT components. We will try our best to give the best consultation for any faulty and ensure that the problem can be solve. IR Tech also will provide a few of recommendation for customer satisfaction towards their needs. Next, IR Tech committed to provide leasing services to give support for an organization to conduct short-term and long-term event. For example, we had been successful help Ministry of Health to provides 110 units laptop for three Pusat Pemberian Vaksin(PPV) aroung Klang Valley. Our core businesses: 1. Supply 2. Retails 3. Leasing 4. Services Vision: To be recognized as a trusted and preferred distributor of an IT products in Malaysia. Mission: To develop networking, supply high quality and modern technology, deliver excellent services to our customer and enhance a great platform for our employee to grow their career.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5