Export Executive

5 months ago


Klang, Malaysia ENSOFT CONSULTING SDN BHD Full time

Location: Rantau Panjang, Klang

Working Days: Monday-Friday (Office hours)

**DETAILS OF RESPONSIBILITY**:

- Manage all documentation related to export shipments, including but not limited to invoices, packing lists, bills of lading, and certificates of origin.
- Ensure compliance with international trade regulations and documentation requirements.
- Monitor and track all payments related to your orders, ensuring timely payment processing and addressing any discrepancies or issues
- Act as the primary point of contact for overseas customers, handling all inquiries, quotations, and order processing.
- Efficiently coordinate and communicate with customers to provide timely updates on production status and shipment delivery schedules
- Collaborate with the finance team to resolve payment-related matters.
- Address and resolve customer complaints promptly and professionally, striving to maintain strong customer relationships.
- Identify root causes of complaints and implement corrective actions to prevent future issues
- In addition, must carry out additional task given by superior from time to time.

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Day shift


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