Counter Service

7 months ago

Kulai, Malaysia SUPER NICE EXPRESS SDN BHD Full time

Respond to guest inquiries, concerns, and complaints promptly and professionally.
- Provide information to guests about the resort, its amenities, and nearby attention.
- Assist guests with making reservations for activities and events.
- Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that guests’ needs are met.
- Maintain accurate records of guest interactions, requests, and complaints.
- Provide feedback to management on improving guest satisfaction and the overall guest experience.

**Job Types**: Full-time, Part-time

**Salary**: From RM1,700.00 per month

Schedule:

- Rotational shift

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