Immediate Hiring
2 weeks ago
**JOB SCOPE**:
- Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta.
- Taking ownership to solve challenges faced by customers and clients' partners.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA
**REQUIREMENTS**:
- Excellent English communication (verbal & written) skills.
- Able to work on rotational shifts, public holidays and weekends.
**OFFICE HOURS**:
- Rotational shifts (Monday-Sunday)
- 9 hours working a day (inclusive 1 hour a break)
- 5 working days + 2 days off (depending on shifts)
**Job Types**: Full-time, Permanent
**Salary**: RM3,800.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Do you have one year experience in Customer Service ?
- What is your expected salary ?
- Will you be able to join on the 8th April?
- How long is your notice period?
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