Swimming Academy Coordinator

**--Coordinating with parents**: Promptly respond to WhatsApp messages from parents addressing their inquiries concerns or feedback in a friendly and informative manner. Provide updates on class schedules upcoming events and any other relevant information.

**--Coordinating Class Schedules with Available Teachers**: Collaborate with swimming instructors to create and manage class schedules that align with their availability and the academy's requirements. Ensure an optimal student-teacher ratio to maintain quality instruction and safety during classes.

**--Arranging Replacement Teachers**: In the event of a teacher's absence due to leave or unforeseen circumstances promptly arrange for a qualified replacement to conduct the class. Inform the concerned students and parents about the teacher replacement to avoid any disruptions.

**--Managing Teacher Leave Information**: Keep track of teachers' leave requests and maintain a leave schedule to ensure proper coverage for all classes. Communicate teacher leave information to relevant stakeholders including parents and management.

**--Parent-Teacher Communication**: Act as a liaison between parents and teachers facilitating effective communication and addressing any concerns or queries parents may have regarding their child's progress.

**--Scheduling Replacement Classes**: Collaborate with parents to schedule replacement classes for students in the event of absences due to illness or personal reasons. Coordinate with available teachers and parents to find suitable time slots for replacement classes that do not disrupt the regular class schedule.

**--Organizing Swimming Events and Competitions**: Collaborate with teachers and management to organize swimming events competitions or showcases for students to showcase their skills and accomplishments.

**--Ensuring Compliance with Safety Regulations**: Ensure that all swimming instructors adhere to safety guidelines and protocols during classes and events. Regularly review safety measures and implement necessary updates.

**--Managing Student Enrollment and Registration**: Oversee student enrollment and registration processes ensuring all required paperwork and fees are collected promptly and accurately.

**--Financial Coordination**: Develop and implement a systematic fees collection process to ensure all fees are collected promptly and efficiently. Maintain accurate and up-to-date records of fees due payments received and outstanding balances for each student. Collaborate with the finance department to manage fee collections ensuring accuracy and timely processing.

**--Fees Collection and follow-ups**: Monitor payment deadlines and follow up with parents or guardians to ensure timely payments. Send out timely payment reminders to parents or guardians to encourage prompt payments. Implement the academy's late payment policy and communicate it effectively to parents or guardians. Address any payment-related inquiries or concerns in a professional and customer-focused manner. Chase overdue payments and work towards resolving payment issues to minimize outstanding balances.

**--Collaborating with Academy Management**: Work closely with academy management to provide regular updates on class schedules teacher availability and any operational issues that may arise. Provide regular updates on fees collection outstanding balances and financial reports to the academy management.

**--Coordinating with Teachers and Staff**: Collaborate with swimming instructors and staff to ensure they are informed about fees collection deadlines and any updates related to payments. Address any financial concerns raised by teachers and staff in a timely and professional manner.

**--Implementing Payment Policies and Procedures**: Develop and enforce clear payment policies and procedures to ensure consistency and fairness in fee collection. Educate parents and guardians about the academy's payment policies to promote compliance.

**--Handling Refunds and Disputes**: Process fee refunds if applicable in accordance with the academy's refund policy. Address payment disputes and discrepancies with parents or guardians and work towards resolving them efficiently.

**--Monitoring Financial Performance**: Monitor the academy's financial performance in terms of fee collection outstanding balances and any financial trends or issues. Collaborate with the finance department to identify areas of improvement and implement strategies for more efficient fee collection.

**--Continuous Improvement**: Continuously assess and improve the fees collection process to streamline operations and enhance parent satisfaction. Seek feedback from parents teachers and staff to identify areas for improvement in the financial management of the academy.

**; Requirements**:
- Excellent communication and adaptability
- Interview required
- Career flexibility depending on interest and responsibility
- Able to travel( must possess own transport)
- Able to work on weekends a