Front Office Receptionist
3 weeks ago
Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressions
**Company Overview**:
Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem, renowned for its timeless elegance and personalized service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature's embrace while experiencing the epitome of refined hospitality.
**Key Responsibilities**:
- **Warm Welcome**:
- Greet guests with a friendly and welcoming demeanor upon arrival.
- Provide assistance with check-in and check-out procedures.
- **Guest Services**:
- Handle guest inquiries, concerns, and requests with professionalism and efficiency.
- Provide information about hotel amenities, services, and local attractions.
- **Administrative Support**:
- Perform clerical duties such as data entry, filing, and managing reservations.
- **Phone Etiquette**:
- Manage incoming calls, providing accurate information and routing calls to the appropriate departments.
- **Reservation Management**:
- Assist in managing room reservations, ensuring accuracy and adherence to guest preferences.
- **Cash Handling**:
- Process payments and maintain accurate records of transactions.
- **Problem Solving**:
- Address and resolve guest issues and concerns promptly and effectively.
- **Lobby Maintenance**:
- Ensure the lobby area is tidy, organized, and welcoming at all times.
**What You Will Need to Succeed in This Role**:
- Previous experience in a customer service or receptionist role is an advantage.
- Exceptional interpersonal and communication skills.
- Proficiency in English and Malay. Knowledge of Tamil and Chinese is a bonus.
- Ability to multitask and remain composed in a fast-paced environment.
- Technological proficiency, including familiarity with reservation management systems. Familiarity with IDB PMS system is an additional advantage
**Salary**: RM1,500.00 - RM2,000.00 per month
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
Supplemental pay types:
- Overtime pay
Ability to Commute:
- Cameron Highlands (required)
Ability to Relocate:
- Cameron Highlands: Relocate before starting work (required)
-
Front Office Receptionist
4 weeks ago
Cameron Highlands, Malaysia Hotel De'La Ferns Full timeWere you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressions! **Company Overview**: Nestled in the heart...
-
Front Desk Receptionist
4 weeks ago
Cameron Highlands, Malaysia DREAMSCAPE HOSPITALITY GROUP SDN BHD Full timeFull Time Front Desk Receptionist - Hardworking - Willing to work in Cameron Highland - Fast learner - EPF, SOSCO, ANNUAL LEAVE - Traning Provided Pay: RM1,500.00 - RM3,000.00 per month - Benefits: - Opportunities for promotion - Schedule: - Afternoon shift - Day shift - Early shift - Evening shift - Flexible hours - Night shift - Supplemental Pay: -...
-
Receptionist
5 days ago
Cameron Highlands, Malaysia HOTEL DE'LA FERNS SDN BHD Full timeReceptionist responsibilities include: Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls. Receiving and sorting daily mail. HOTEL SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Receptionist
4 weeks ago
Cameron Highlands, Malaysia STELLAR ECO VENTURE SDN BHD Full timeFull Time Receptionist - Hardworking - Willing to work in Cameron Highland - Fast learner - EPF, SOSCO, ANNUAL LEAVE - Traning Provided Pay: RM1,500.00 - RM3,000.00 per month - Benefits: - Opportunities for promotion, Accommodation provided - Schedule: - Afternoon shift - Day shift - Early shift - Evening shift - Flexible hours - Night shift -...
-
Receptionist
4 weeks ago
Cameron Highlands, Malaysia STELLAR ECO VENTURE SDN BHD Full timeFull Time Receptionist - Hardworking - Willing to work in Cameron Highland - Fast learner - EPF, SOSCO, ANNUAL LEAVE - Traning Provided Pay: RM1,500.00 - RM3,000.00 per month - Benefits: - Opportunities for promotion, Accommodation provided - Schedule: - Afternoon shift - Day shift - Early shift - Evening shift - Flexible hours - Night shift -...
-
Front Desk
1 week ago
Genting Highlands, Malaysia Reka Hotel Full time**JOB RESPONSIBILITIES**: - Welcome and greet guests with a smile upon guests’ arrival - Attend to customer/guest’s enquiry about our hotel, available rooms, rates and amenities etc. - Manage online and phone reservations - Register and perform check-in for guests and ensure proper room allocation - Ensure and maintain clear and accurate records such as...
-
Front Office Asssistant
3 weeks ago
Cameron Highlands, Malaysia NOVA HIGHLANDS HOTEL Full timeResponsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...
-
Front Desk
4 weeks ago
Genting Highlands, Malaysia Reka Hotel Full time**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...
-
Front Office Operations Manager- Casino Hotel
4 weeks ago
Genting Highlands, Malaysia Manhattan Group Full timeWe are actively seeking an experienced and **Mandarin-speaking Front Office Service Manager** to lead the guest and front office services of a casino hotel. **Position: Front Office Service Manager** **Location**:Southeast Asia **Language Requirement: Mandarin Speaking** **Key Responsibilities**: - Oversee the Front Office operations, ensuring a...
-
Front Office Assistant
7 days ago
Cameron Highlands, Malaysia PHG HOTEL SDN BHD Full timeReporting to management and performing administrative duties. -Answering telephone calls, as well as screening and forwarding calls. -Scheduling and confirming appointments, meetings, and events. -Welcoming and assisting visitors in a friendly and professional manner. -Handling basic inquiries and sorting mail. The Zenith Hotel, is your ideal city hotel in...
-
Front Office
4 weeks ago
Genting Highlands, Malaysia 7STONEZ HOLIDAYS SDN BHD Full time**FRONT OFFICE & OPERATIONS ASSISTANT** **MINIMUM DIPLOMA OR DEGREE** **SALARY PACKAGE : RM 2,000 - RM 2,200** depends on experience **LOCATION : Work & stay at Genting Permai - Hostel Provided** **EPF, SOCSO, EIS, Annual Leave, Medical Claim.** ================================================================= **Job Requirements: - ** 1) Minimum...
-
Front Desk Agent
4 weeks ago
Genting Highlands, Malaysia Brickyard Properties LLC Full time**Responsibilities** - Greet clients and visitors in a friendly and professional manner - Maintain accurate records of all interactions with clients and visitors - Assist in scheduling appointments and meetings for executives and other staff as requested - Monitor and maintain office supplies, ensuring that the front desk is always equipped with necessary...
-
Hotel Sales Manager
4 days ago
Cameron Highlands, Malaysia Hotel Casadela Rosa Full time**Job Posting: Hotel Sales & Reservation Assistant Manager at Hotel De'La Ferns, Cameron Highlands** Are you the persuasive childhood friend who effortlessly convinced everyone to join your imaginative adventures? We're seeking a Hotel Sales & Reservation Assistant Manager with a natural talent for turning ideas into captivating experiences, someone who...